Redwood Credit Union

Category: Bank in Ukiah, California

Address: 195 S Orchard Ave, Ukiah, CA 95482, USA

Phone: +17075454000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–2PM

Reviews

Dale Trigg

Jul 6, 2022

We have banked with Redwood Credit Union for several years. Without exception, they have been terrific. Whether it is customer service in branch, online or over the phone, they are courteous and responsive. It is clear that they value their members. A+

Earl Castaneda

Mar 15, 2022

Dmv sent me to my bank to have them sign papers to change my name on my registration & I actually didn’t need them to. The girl at the counter was so nice, she filled my paper work out and everything for me just to see at the end I had to sign and no where on the paperwork was a place for them to sign or approve anything. Thank you for the help.

Jesentia Hoelscher

Aug 20, 2020

There are many good things about Redwood Credit Union. But I'm dropping my review to 3 stars. I went to deposit cash into my account via the ATM and it kept telling me that it couldn't take my deposit and to check back later. It was before lobby hours and even if it had been open I wouldn't have gone in because I had my son with me (his in the higher risk category for Covid related complications). I seldom use the ATM here since mobile deposit and direct deposit became the norm, but this has never happened to me before with any other financial institution...

Amber RJ

May 11, 2020

Been coming to this place for 6 years now and I still love it. The people here are always friendly and helpful. Never had a bad time here. I’ll keep coming here for as long as they’re open. I wouldn’t go anywhere else to do my banking.

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Questions & Answers

Why do you actively discourage new members? Why must I have another account somewhere else to get a new account. Why are your staff so hostile?

Michael Morgan | Oct 18, 2020
Paul Eller | Oct 18, 2020

I do not represent RCU. As one of there clients I wonder what you did. I opened an account without a problem. I always find the staff helpful. They interact appropriately. And I'm not even a nice guy.

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how can i get a itemize statement on my credit card

Edwin Klemm | Oct 19, 2019
Redwood Credit Union | Oct 19, 2019

You can obtain an itemized copy of your credit card statement in your Online Banking by selecting the Statements tab, and then clicking on E-Statements. From there, you will be able to view 30 months of statements.

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How much interest on 2nd mortgage loan

Rebecca Randall | Oct 19, 2018
Redwood Credit Union | Oct 19, 2018

Please visit our website to find all our current rates, as they do change periodically. Thanks!

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hi just wondering what your interest is on cd's

virginia fagan | Oct 18, 2020
Redwood Credit Union | Oct 18, 2020

You can find our current rates by visiting our website at redwoodcu.org/rates

Can I apply for a loan on line?

Carmen Lopez | Oct 19, 2019
Redwood Credit Union | Oct 19, 2019

Yes, you can apply for a loan online by logging into your online banking, or by visiting our website and selecting the type of loan you want to apply for.

Do you have a coin machine? If so...do you charge to use it? Also do you offer coin boxes or hand rolled coin rolls for exchange?

Salomon Sanchez | Oct 19, 2019
Redwood Credit Union | Oct 19, 2019

We have a coin machine at our Santa Rosa Fourth Street and Cloverdale Branches. All of our branches have the ability to receive rolled coin, and can provide empty coin rolls if you need. There may be cost recovery fees for using the machine as well as depositing rolls of coin, so we would recommend that you contact our Member Service Center directly for more information.

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Do you have Bill pay? If so is there a fee and how much?

Loretta Hunt | Oct 19, 2019
Redwood Credit Union | Oct 19, 2019

We do offer bill pay at no fee to our Members. For more information and frequently asked questions, please visit our website and search “bill pay”.

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How much to open a checking account?

Angela Davis | Oct 19, 2019
TIMOTHY DOBLER | Oct 19, 2019

75 for savings and 25 for checking

What is your current rate for CD's?

Georgann Barre | Oct 19, 2019
Redwood Credit Union | Oct 19, 2019

Our current rates are always available at www.redwoodcu.org/rates and click “Certificates” on the “Navigate” menu. Our rates page is updated regularly and will reflect the effective date any time rates change. Thanks for reaching out!

What are your current CD and CD IRA rates?

Debra Simon | Oct 19, 2018
Redwood Credit Union | Oct 19, 2018

Our current rates are always posted on our website Personal Rate page, for CD rates, click “Certificates” on the side navigation menu. These pages are regularly updated and will reflect the effective date any time rates change. Thanks for reaching out!

What's the minimum amount i can leave in my savings to keep it open.

James Hodges | Oct 19, 2018
April Postal | Oct 19, 2018

$5 per member keeps a regular savings open but $75 makes it free.

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