Better Business Bureau

ThicklyStAcKeD StAcKZ

PSA BBB ; I’ve sent several emails in regards to the situation with a company that may not even be a company and possibly selling refurbished products as new, I’ve called for weeks trying to speak to anyone at the bbb and for weeks I’m getting the automated messages which is stating that I’m calling during none working hours yet I’m calling the working hours. Since the pandemic all business have taken advantage of the fact people are working from home and not working. Months have gone by and I still haven’t received anything back thru email or phone call .This is disgusting how I’m not able to get the help I desperately need in a timely fashion and the company that has done me wrong and sent me none working products claiming they were new yet they had problems from the moment I got them tell me to send them back they would fix it, I send both back several times and they sent back none working products and them tell me to buy some more.. I need to be able to attach emails and videos to show how these products didn’t work and how many emails that went back and forth with them about this and how can I get help when help isn’t making themselves available? So meanwhile more customers buy this product and have issues and just not get help because there’s no help to be had? PLEASE HELP ME! what number can I call and have a real person help with my dilemma. Sincerely a lost consumer 😭😭

Nicole Nixon

They still never mailed me out the paper for my complaint to give back to them never received it in the mail

Edith Cuevas

David was very unprofessional and rude to me. Went I called him he was to busy at AT&T getting his phone fixed. He told me to send him my information and he would give me a call as soon as possible. I waited over an hour and decided to go to where they store the cars. Two other people were waiting and were told to wait until Monday to come back. I called the police. After getting off from calling the police, David calls me and said a guy will come down and open the gate to get my car down. I asked him how much is it going to be to get it out. He said, it would cost 130 to get the gate opened on top off other fees. I asked how much is that going to be. He answered rudely, “don’t ask stupid question. ” I never raised my voice to him and he said if you get mad at my driver he will come back on Monday. I ended paying 505. Yes it was a lot of money I payed, but as a customer I felt attacked by David. That is not how you treat customers.

fed cannot control State idiot

I would like to thank the BBB from the bottom of my heart for contacting the business I was having an issue with which responded immediately after BBB's contact with then and resolved my issue. Thank you so much for your assistance in resolving this stressful situation for me ! Celia