Worse customer service in history A bill after a year with corporate account for 12 yrs 15 houses
Skittle Z
Oct 12, 2022
Useless customer service
Scott Medeiros
Oct 7, 2022
LVVWD uses the most remedial payment system possible. I’m trying to make a payment on Thursday 10/6. My bill is due on Monday 10/10 but their system is dumber than Joe Biden and for no good reason other then incompetence, the first available date to process a payment according to their system was on Tuesday 10/11.
Get your act together, Clowns!
william ortiz
Oct 6, 2022
Worst costumer service, Been trying to contact them through the phone for days and no luck, waited and average of 1 hour each time and always same that all agents are busy helping other costumer, nothing but poor excuses.
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Questions & Answers
Good morning my name is Edmundo Rojas
I get a new property so y need to know how can I get my service
Eddie Rojas | Oct 19, 2017
Franie Fran | Oct 19, 2019
Go to the water company on valley view with your Identification rental agreement and a deposit
Why isn't there a phone number for corperate office on your web site? I'd like to talk to a supervisor concerning your violent ad with hockey player and guy in his garage. Assaulting a person over water schedules to get the point across? Not cool!
Bonnie Anson | Oct 19, 2019
Robert S | Oct 18, 2021
Its a take off of Terry Tate. Look it up on Youtube. Its funny. If this bothers you, then you must have a perfect life and nothing to do, so just stop watching it. The rest of the public has bigger things in life to worry about than a damn commercial, especially since we already know its a take-off from the office linebacker video from 14 years ago.
Hello - Is the 1001 S valley district also the address for the treatment plant or are those only administrative offices? Would like to inquire about a school field trip and wanted to check location.
Héctor F Aguirre | Aug 19, 2022
Jonathan Roberson | Sep 18, 2022
The treatment plant is in Boulder City, NV. The 1001 S. Valley View Blvd. are the administrative offices.
Will water district help with the bill for a leak right by the meter?
Rose Mendoza | Oct 19, 2019
Justin Carlson | Oct 19, 2019
Yes. If you have paid your water bill in full (it is not past due), and you have already fixed the leak (you will need proof/receipt of repair) there is a form on their website that will grant you a 'credit' for the excessive water use - caused by the leak.
Why when the water is off in North Las Vegas residents are not notified? I'm just getting off work its 830pm and I cannot shower nor was I made aware? Like who do I contact for these issues and better communication for residents? Smh
Dominique Haynes | Oct 19, 2019
Steven Dimick | Oct 19, 2019
Depends on where you live. The City of North Las Vegas is the contact. If you live in an apartment complex, it might be the complex management. The Las Vegas Valley Water District provides whole sale water to the CNLV. The do not provide retail. They are not the ones to contact.
is there water intruption today for 89102?
Mehran Farahbakhsh | Oct 19, 2018
Tudor Mandrea | Oct 19, 2019
No one knows
Can I start service online?
Tracinda Lynn | Oct 19, 2018
Jenny Benegas | Oct 19, 2018
How much pay my bill
I have very low water pressure. What can I do?
kevin kesick | Sep 18, 2022
Benson _41 | Oct 4, 2022
Contact your water utility. There are a few in the LV valley, so it depends on where you live. The can check the pressure available at your meter. If the pressure is good at that point, you'll need to call a plumber to see where the pressure loss is on your side of the meter.
I am removing grass in my backyard and replacing artificial turf. If there any financial assistance I can get from the water district?
The Water Dstrict just asks that you let them know when you're filling your pool so that they know the extra water use is something you're aware of. If not they will send a technician to check the meter and make sure there's not a leak issue.
Any Rebates for seniors? Especially for water heaters.
Grace Nipper | Dec 22, 2021
NAVMA Vet | Dec 22, 2021
Southeast Gas may
Does the Las Vegas Water District bill for the sewer as well?
Susan Romero | Oct 18, 2021
Tom Bu | Oct 18, 2021
No
I like to know who and how much the hockey player is getting pay for showing in the add.
Are the tax payers for him, or you CEO is paying from his pocket.
Glenda De La Paz | Oct 18, 2021
Anthony Pisciotta | Oct 18, 2021
Its in the budget for advertisements
If you miss your watering day can you water anytime during the week if watering by hose?
Mimi Arevalo | Oct 18, 2021
NAVMA Vet | Oct 18, 2021
Yes you can
How do we get a copy of water bill for a mobile park?
eigger57 | Oct 18, 2020
Brian Smith | Oct 18, 2020
I don't know. I wish I could help.
How could I report a water waste? Since I've moved to NLV along Lone Mountain from Clayton to Camino al Norte you can see water running 24/7.
Heriverto Alvarez | Oct 18, 2020
Karen Parrish | Oct 18, 2020
You need to contact the city of north Las Vegas water dept. This is outside the lad Vegas valley water district's area
The average hardness for the LVVWD distribution system is 270 ppm.
The results are reported here.
https://www.lvvwd.com/water-quality/reports/summary-las-vegas-valley.html
How and who do you notify is you see subcontractors stealing water wirhout it being metered?
Jamie Karrick | Oct 19, 2019
James Jones | Oct 19, 2019
Contact customer service at the water district and let them know. They will put you in touch with the appropriate department.
If there is a squatters in my property can I shut off the water supply? I am paying the bill
Winnie Bergado | Oct 19, 2019
A Google User | Oct 19, 2019
Yes u can
open on Oct 8 2018
Mark Ahrens | Oct 19, 2018
Daisy Hammersley | Oct 19, 2018
Yes
The water coming out of my faucets is really cloudy....is there someone I can report that to?
Catheryn fitzmier | Oct 19, 2018
dylan giedemann | Oct 19, 2018
It's just air bubbles from ground water, nothing to worry about.
There is a broken pipe or something damaged on our street warbonnet way.The whole street is flooded & I would like you or someone to please fix the damn problem asap.thanks
James Ludlum | Oct 19, 2018
Ann guglielmino | Oct 19, 2018
I'd call them. Also, it may be a homeowner issue.
How do I find out for free who owns a particular property
G / Gary Layton | Oct 19, 2018
Sharyl Valera | Oct 19, 2018
County Assessor
I did deposit when we turn on the water a year ago , so when can I get the money that I deposit back ?
Kinh Nguyen | Oct 19, 2017
Ann guglielmino | Oct 19, 2017
Only LVVWD can answer that question. You should ask them.