Las Vegas Valley Water District

Category: Water utility company

Address: 1001 S Valley View Blvd, Las Vegas, NV 89153, USA

Phone: +17028704194

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Donald Jay

Oct 12, 2022

Worse customer service in history A bill after a year with corporate account for 12 yrs 15 houses

Skittle Z

Oct 12, 2022

Useless customer service

Scott Medeiros

Oct 7, 2022

LVVWD uses the most remedial payment system possible. I’m trying to make a payment on Thursday 10/6. My bill is due on Monday 10/10 but their system is dumber than Joe Biden and for no good reason other then incompetence, the first available date to process a payment according to their system was on Tuesday 10/11. Get your act together, Clowns!

william ortiz

Oct 6, 2022

Worst costumer service, Been trying to contact them through the phone for days and no luck, waited and average of 1 hour each time and always same that all agents are busy helping other costumer, nothing but poor excuses.

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Questions & Answers

Good morning my name is Edmundo Rojas I get a new property so y need to know how can I get my service

Eddie Rojas | Oct 19, 2017
Franie Fran | Oct 19, 2019

Go to the water company on valley view with your Identification rental agreement and a deposit

Why isn't there a phone number for corperate office on your web site? I'd like to talk to a supervisor concerning your violent ad with hockey player and guy in his garage. Assaulting a person over water schedules to get the point across? Not cool!

Bonnie Anson | Oct 19, 2019
Robert S | Oct 18, 2021

Its a take off of Terry Tate. Look it up on Youtube. Its funny. If this bothers you, then you must have a perfect life and nothing to do, so just stop watching it. The rest of the public has bigger things in life to worry about than a damn commercial, especially since we already know its a take-off from the office linebacker video from 14 years ago.

Do the 4 Water usage tiers correspond to watering certain times of the day?

Patrick Guarino | Oct 19, 2019
Maria Uribe | Oct 19, 2019

Transfer service

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Hello - Is the 1001 S valley district also the address for the treatment plant or are those only administrative offices? Would like to inquire about a school field trip and wanted to check location.

Héctor F Aguirre | Aug 19, 2022
Jonathan Roberson | Sep 18, 2022

The treatment plant is in Boulder City, NV. The 1001 S. Valley View Blvd. are the administrative offices.

Will water district help with the bill for a leak right by the meter?

Rose Mendoza | Oct 19, 2019
Justin Carlson | Oct 19, 2019

Yes. If you have paid your water bill in full (it is not past due), and you have already fixed the leak (you will need proof/receipt of repair) there is a form on their website that will grant you a 'credit' for the excessive water use - caused by the leak.

Why when the water is off in North Las Vegas residents are not notified? I'm just getting off work its 830pm and I cannot shower nor was I made aware? Like who do I contact for these issues and better communication for residents? Smh

Dominique Haynes | Oct 19, 2019
Steven Dimick | Oct 19, 2019

Depends on where you live. The City of North Las Vegas is the contact. If you live in an apartment complex, it might be the complex management. The Las Vegas Valley Water District provides whole sale water to the CNLV. The do not provide retail. They are not the ones to contact.

is there water intruption today for 89102?

Mehran Farahbakhsh | Oct 19, 2018
Tudor Mandrea | Oct 19, 2019

No one knows

Can I start service online?

Tracinda Lynn | Oct 19, 2018
Jenny Benegas | Oct 19, 2018

How much pay my bill

I have very low water pressure. What can I do?

kevin kesick | Sep 18, 2022
Benson _41 | Oct 4, 2022

Contact your water utility. There are a few in the LV valley, so it depends on where you live. The can check the pressure available at your meter. If the pressure is good at that point, you'll need to call a plumber to see where the pressure loss is on your side of the meter.

I am removing grass in my backyard and replacing artificial turf. If there any financial assistance I can get from the water district?

A Google User | Jun 20, 2022
Lisa Von Heeder | Jun 20, 2022

Call 702-258-SAVE for more information.

Will I pay a fine for filling my pool with water

Rita Mueller | May 21, 2022
Tracy Green | May 21, 2022

The Water Dstrict just asks that you let them know when you're filling your pool so that they know the extra water use is something you're aware of. If not they will send a technician to check the meter and make sure there's not a leak issue.

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Any Rebates for seniors? Especially for water heaters.

Grace Nipper | Dec 22, 2021
NAVMA Vet | Dec 22, 2021

Southeast Gas may

Does the Las Vegas Water District bill for the sewer as well?

Susan Romero | Oct 18, 2021
Tom Bu | Oct 18, 2021

No

I like to know who and how much the hockey player is getting pay for showing in the add. Are the tax payers for him, or you CEO is paying from his pocket.

Glenda De La Paz | Oct 18, 2021
Anthony Pisciotta | Oct 18, 2021

Its in the budget for advertisements

If you miss your watering day can you water anytime during the week if watering by hose?

Mimi Arevalo | Oct 18, 2021
NAVMA Vet | Oct 18, 2021

Yes you can

How do we get a copy of water bill for a mobile park?

eigger57 | Oct 18, 2020
Brian Smith | Oct 18, 2020

I don't know. I wish I could help.

How could I report a water waste? Since I've moved to NLV along Lone Mountain from Clayton to Camino al Norte you can see water running 24/7.

Heriverto Alvarez | Oct 18, 2020
Karen Parrish | Oct 18, 2020

You need to contact the city of north Las Vegas water dept. This is outside the lad Vegas valley water district's area

when can i put out bulk trash?

diana clark | Oct 18, 2020
Veronica Velazco | Oct 18, 2020

Depends on your schedule

what is the hardness

George konstantarakis | Oct 18, 2020
Protolith X | Oct 18, 2020

The average hardness for the LVVWD distribution system is 270 ppm. The results are reported here. https://www.lvvwd.com/water-quality/reports/summary-las-vegas-valley.html

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What is the white residue in my water glass?

Ed Hamtil | Oct 18, 2020
Dave Thompson | Oct 18, 2020

Probably calcium. We have very hard water here.

How can my water bill go up$30.00 a month when nothing has changed as far as my watering habits?

Dean Ryan | Oct 19, 2019
Steven Dimick | Oct 19, 2019

You might have a leak somewhere.

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what days are we supposed to water. Las Vegas NV 89102

Rick Michel | Oct 19, 2019
Cheryl Tritley738 | Oct 19, 2019

Go to LVVWD.com. You can find your answer there.

When can I put out Furniture

A Google User | Oct 19, 2019
Gari Lindsey | Oct 19, 2019

Republic Services can handle that.

Why can't we call and talk to a person?

John Moore | Oct 19, 2019
marie raszeja | Oct 19, 2019

Because the water dept sucks!

How and who do you notify is you see subcontractors stealing water wirhout it being metered?

Jamie Karrick | Oct 19, 2019
James Jones | Oct 19, 2019

Contact customer service at the water district and let them know. They will put you in touch with the appropriate department.

If there is a squatters in my property can I shut off the water supply? I am paying the bill

Winnie Bergado | Oct 19, 2019
A Google User | Oct 19, 2019

Yes u can

open on Oct 8 2018

Mark Ahrens | Oct 19, 2018
Daisy Hammersley | Oct 19, 2018

Yes

The water coming out of my faucets is really cloudy....is there someone I can report that to?

Catheryn fitzmier | Oct 19, 2018
dylan giedemann | Oct 19, 2018

It's just air bubbles from ground water, nothing to worry about.

There is a broken pipe or something damaged on our street warbonnet way.The whole street is flooded & I would like you or someone to please fix the damn problem asap.thanks

James Ludlum | Oct 19, 2018
Ann guglielmino | Oct 19, 2018

I'd call them. Also, it may be a homeowner issue.

How do I find out for free who owns a particular property

G / Gary Layton | Oct 19, 2018
Sharyl Valera | Oct 19, 2018

County Assessor

I did deposit when we turn on the water a year ago , so when can I get the money that I deposit back ?

Kinh Nguyen | Oct 19, 2017
Ann guglielmino | Oct 19, 2017

Only LVVWD can answer that question. You should ask them.

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