Family Doctors Medical Center

Category: Family practice physician in Henderson, Nevada

Address: 291 N Pecos Rd, Henderson, NV 89074, USA

Phone: +17026169471

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 9AM–3PM

Reviews

Keisha Jones

Sep 28, 2022

Great people Great service 👍

Elizabeth Quintero

Sep 18, 2022

Our primary care stopped taking our insurance and notified me the Friday before my Monday doctors appointment. What a hassle. Luckily I found this place! I was able to get in as a new patient fairly quickly compared to other places. I had a wonderful experience here! From the front desk staff to the actual doctors visit. All the medical personnel was very thorough and seemed to genuinely care. I saw Sandy Henemyer- APRN, FNP-C. She was very kind. She listened to me and actually heard me. She was very thorough and addressed all of my concerns. My husband also has had a wonderful experience with Rachel Smith- PA-C. Thank you Family Doctors Medical Center!

Sandra Lobel

Jun 24, 2022

I was very happy at this office for a while. I really like the Drs and PAs, Rachel, Josh. Tynara, Iesha...all have been great. What is not so great is never being able to get a call answered. Like ever! Also, waiting 45 min to over an hour on some days is unacceptable. husband went today and waited an hour for a 5 min visit. Saddened that I am now looking for another GP for us. Honestly, if they are short staffed, they need to stop accepting new patients and scheldue accordingly.

Heather Ducksworth

Jun 11, 2022

NP’s and PA’s are nice for the most part. The front office and scheduling are also nice, but slow to respond to patients. Nice does not cut it when people need medical care and appropriate orders sent for follow up care. This office was called 3 times with explicit instructions on how the order needed to be written (this last go around) and to fix the order for me so I could make my scheduled appointment. I also messaged them with the same instructions 3 times and it still didn’t get done correctly. This is now causing a delay in my healthcare and finally fed up. Had to reschedule the appointment 3 times now. Switching primary cares to a whole new group. This is not just me who has said issues, my co-workers do as well. I’m done!

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Questions & Answers

I called your phone number and it doesn’t even ring. How do I make an appointment if it doesn’t even go through?

Trent Thomas | Oct 19, 2019
Margot Martinez | Oct 19, 2019

The office staff were very rude

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Do you Accept Blue Cross blue Shield?

Camz Fleur | Jan 21, 2022
Family Doctors Medical Center | Jan 21, 2022

Hello. Thank you so much for your inquiry. Please find below a list of our insurances. Also, please contact us directly to verify your insurances. 702-616-9471 https://familydoctorsmc.com/insurances/

Do they take the medicaid insurances? Ie. Anthem bluecross and blue shield Healthcare solutions? We're on the family medical program.

Lindsey Jacobo | Dec 22, 2021
Family Doctors Medical Center | Dec 22, 2021

Thank you for your inquiry! We apologize for the delayed response. We do accept Anthem. You can also find a list of insurance on our website: https://ecs.page.link/No4Ae. Also contact us directly to verify your insurance,. 702.616.9471. Thank you!

What is your email I have been on hold forever to book an appointment and then I get a VM really ???

Renee wilmot | Nov 22, 2021
Family Doctors Medical Center | Nov 22, 2021

We want to apologize for the negative experience. We strive to provide excellent customer service and care for every patient. Unfortunately, at this present time we are having technical difficulties with our phone system and we are working diligently to fix this as soon as we possibly can. We completely understand your frustration and we will make sure our team gets in contact with you right away.

Do they accept straight Medicaid?

Some Mo | Oct 18, 2021
Family Doctors Medical Center | Oct 18, 2021

Only if they have both Medicare and Medicaid.

Is this office open any longer? I’ve been trying to schedule an Appt for three weeks.

Laura Hanson [Abston ES] | Oct 18, 2020
Dee First | Oct 18, 2020

Yes the office is open and in business. Please double check the phone number

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