DEWALT Service Center

Category: Tool repair shop

Address: 901 S Rohlwing Rd A, Addison, IL 60101, USA

Phone: +16305211097

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 9AM–4:30PM

Saturday: Closed

Reviews

Marco Franco

Sep 23, 2022

I bought a tile saw few years back, my saw is out of alignment and I stopped here few weeks ago to get some help on how to align this saw but I was lucky to meet Matt.... All I need to say is Wow.... Where did you get your customer service training Matt?

Mickey bernabe

Sep 9, 2022

Was looking for a small part ,got a fast service ,great staff, I brought my laser to get it fixed and our company pays for the repair ,I got a phone call they they can’t fixed and they took it without asking me ,I’ll be there Monday and they better give me my laser back

Michael Dames

Aug 7, 2022

Amazing service!!! Amazing people!!! Amazing tools!!!

Valentino Colantuono

Aug 4, 2022

I just had a great experience at the DeWalt service center in Addison. Matt and his team are awesome!!! Matt was able to help me on the spot and I was out of the store within 15 minutes! Thanks again Matt and keep up the great work!! -Valentino

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Questions & Answers

Did DeWalt cancel the Flexvolt Power Station DCB1800M3T1? If they did, does anyone know why?

Jerry Staniszewski | Oct 18, 2018
DEWALT Service Center | Oct 18, 2018

Hi Jerry - Thanks for reaching out. The DCB1800M3T1 that comes with 4 batteries was discontinued, however the DCB1800B is still available. It is the same product, just the Portable Power Station sold without any batteries. Thanks! - DEWALT Service Customer Care

My new dewalt battery charger fast flashs when inserting battery for charging

Sandy Lee | Oct 17, 2020
michael anderson | Oct 17, 2020

1 try using a different battery.2 return it to the store that you bought it from.3 take it to the DeWalt service center.

I purchased a 20 v mower and was fine but now it wont start anything I can do?

Baltazar Nava Jr | Oct 18, 2019
Roberto Lopez | Oct 18, 2019

Bring in to review warranty

what is the replacement 18 volt for DC9098

ALFRED GERNENZ | Oct 18, 2019
Kev T | Oct 18, 2019

1300 mah, NICD

I purchased a Cordless Air Inflator #DCC0201 and in the manual it mentions an A/C Power Supply accessory #N557514 which I would like to buy but can not find anywhere. Can you help me get one? Does anyone know where I can get one?

Jerry Staniszewski | Oct 18, 2018
DEWALT Service Center | Oct 18, 2018

Hi Jerry, Thanks for reaching out. Yes, the staff at the Service Center should be able to order you that part, or you can order it on our website here: https://servicenet.dewalt.com/Parts/Search?searchedNumber=N557514.Thanks! - DEWALT Service Customer Care

Read More

Do you sell 14 inch diamond blade

Kathleen Mormino | Oct 18, 2018
DEWALT Service Center | Oct 18, 2018

Hi Kathleen - Thanks for reaching out. Our DEWALT Service Centers do sell accessories including diamond blades, however I suggest that you call the Chicago Service Center directly at 630-521-1097 before coming in to make sure that they have the specific blade you're looking for in stock. Thanks! - DEWALT Service Customer Care

I buy dewalt drill 20 volts like a 10 months but is broked now.can u guys fix?..

Asencion Ramos | Oct 18, 2018
DEWALT Service Center | Oct 18, 2018

Hi Ascencion - Thanks for reaching out. Yes, we do repair DEWALT 20V MAX drills. If you think you might be covered by the DEWALT One-Year Free Service Contract or 3 Year Limited Warranty, make sure to bring your proof of purchase with you if you have it. Thanks, DEWALT Service Customer Care

Do you have 18 volt Used hand tools

Ray Martin | Oct 18, 2017
Luis Garcia | Oct 18, 2018

They have used tool in conditions

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