Nassau County Public Library Fernandina Beach Branch

Jamie Estes

Coming from a Library system where people were very nice, I was disheartened to have an encounter on the phone with a very rude person from the Fernandina Beach branch. I didn't receive a notice via email so I called and was told that I should have remembered when the book was due and it wasn't their problem that their system didn't send an email. At first, she told me that I did get an email and I told her that I didn't and when she checked and saw that it hadn't been sent, she said you should have known. I am sorry. Like most people, I count on the reminders. Shame on her for a bad attitude!

Kara Poindexter

Went here to get a passport after a failed attempt at the post office. Made an appointment online and maybe 5 minutes after confirming they called me to make sure I knew what I needed to bring with me which I very much appreciated. I walked over here so I was a couple minutes late but nobody gave me attitude about it (looking at you post office 👀) Everybody I talked to whether it was on the phone or in person was very friendly and helpful. It was quick and easy, I was out in less than 30 minutes.

Linda Vanbiervliet

Very nice modern facility

Noella Fitzpatrick

Very clean and nice. Staff very helpful and nice. I brought my 5 yo granddaughter who enjoyed herself.