The UPS Store

Monica Kowalski

Too bad I can't give ZERO stars!! This place is supposed to be open on Sunday until 3:00 pm. Was there yesterday at 2:54 pm, got inside to be only informed by a rude-couldn't-care less-employee they're already closed and I can come back the next day at 8:00 am. I was returning a couple of Amazon things. Scanning would literally take one minute. To be open until 3:00 pm means to be open for business and customers exactly until 3:00 pm. I left a message asking the store manager to call me. Of course no one bothered....

K

Heard new owners. Postage stamps 70 cents vs 60 cents at the Post Office and they are now charging to print labels for Amazon $2 a page! Not customer friendly more taking advantage of customers. Went to Elmhurst no fees easy going.

Tim Mcginty

I dont use this place much but i had to next day a document to my son a few states away. I said i dont care what it costs, it must be there tomorrow. The older gentlemen in the background was listening and came up to assist the new young kid. I said just charge me for next day air. They went out of the way to say, this is a major ground route and we can say with near 99% positivity it will make it there next day which would save you a lot. After a few minutes on the computer they cam back and said sorry, if it must be there tomorrow, we need to do next day air. Trying hard to save me money (their profit) and give great service was impressive to me. They were professional (even the kid) and spent a lot of time which could have turned out to be a $7 delivery. I have a feeling some of these reviews are competitor's or something. Or maybe i went on a good day, not sure. I was impressed and the doc's showed up before noon the next day as they told me they would do. Ive only written a few online reviews in my life but this one seemed necessary, im not a serial cancel clown or a bot that spams bad reviews. That craps ruining the worth of reviews.

Antonette Kipp

Beware of this UPS store! I have tried to return items to Amazon here on two separate occasions. Each time the product never made it back to Amazon. In fact, items never made it beyond "Label Created" on tracking. I had to contact Amazon both times, a big inconvenience. I feel something questionable is going on at this location with Amazon returns. I gave this store the benefit of the doubt the first time, but I will not be back again. If you do use this store for sending, be sure to get a "drop-off package" receipt. It will help a lot when your package gets "lost."