Address: 6449 Dempster St, Morton Grove, IL 60053, USA
Phone: +18476577900
Sunday: Closed
Monday: 8:30AM–4PM
Tuesday: 8:30AM–4PM
Wednesday: 8:30AM–4PM
Thursday: 8:30AM–4PM
Friday: 8:30AM–4PM
Saturday: Closed
Daria Kowalinski
So professional, clean and efficient. The staff is fantastic - you're truly in and out in minutes. This is my go to lab for all testing needs.
Nina Jasmine Malapit
I went to InOut Labs for an alcohol test and had a great experience. I scheduled an appointment online and Aileen followed up shortly after to prepare my check-in information. This sped up the whole process and I was done with my appointment and had my results in hand in less than 15 minutes. Thank you, Aileen for the awesome customer service and for taking me in on short notice!
Rhonda Wray
Great personalized service, I have used other companies and these guys are so much more helpful. Highly recommend!! Great job in keeping me compliant.
Alex
It was ok. Aileen was there and she was pretty rude at first. She got agitated that I didn't read the signs on the door which I never had to do anywhere else. She repeatedly asked me "didn't you read the signs?" . Then she said I'm supposed to make an appointment and I have to send her a PDF copy of the order from my place of work. I gave it to her about 10 minutes later via email and she thankfully squeezed me in without making an appointment. She told me normally you're supposed to make an appointment but the website States otherwise. After that she was pretty nice. She was very fast and efficient. Once she had seen how much urine I produce for a drug test she apologized to me and was very nice from then on out. (I practically held it in all morning). I'm also going to give her a break because she was running this whole office by herself. I didn't see anyone else in there besides customers so I can understand her frustration a little bit more. Like I said overall it was okay. I would suggest next time just telling the customer how things work there in a nice way. 90% of businesses you don't need to read instructions on their doors no matter if it's a medical facility or not. Just be like "Hey, thanks for stopping by. I need this and I need you to do that and then I can get you in". Easy peasy. Much easier on everyone involved.
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Thank you for the comment. Will let her know!
I think they use like the last four digits as a patient ID number or something. I've gone there a ton and never thought twice. I don't think they sell any info
Joseph, I'm sure you know that we have clients all over the US and you can take your drug tests in Charlotte and many other places.
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