Address: 1050 University Ave Suite A, Rochester, NY 14607, USA
Phone: +15855463440
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Jennifer Burnett
Professional and supportive during a difficult time. One on one consultation and have helped me enormously. Tina was wonderful and helped me so much. Highly recommend when things get beyond you.
Larry Heitefuss
I looked at quite a few firms 4 yrs ago, ccc had great reviews, then I heard their name mentioned at a social event therefore I decided ok , ccc will be the one that I will use. Well today I am debt free, their negotiating skills with creditors were incredible. When I would call with questions I would ALWAYS get a representative that was on top of their game who were also very personable and informative about the credit world. It was like talking to a neighbor or a friend. I will never have to use them again (fingers crossed) but please look closely at ccc of Rochester because they truly care about you. Thumbs up Ccc
Samantha Sforza
Danielle was absolutely fabulous! I was in a situation which I was unsure if it would be in their area of expertise and reached out as no one else was giving solid suggestions to resolve my issues and move forward; Danielle listened carefully, chatted with other associates and came back with suggestions that are reasonable and allowed for a light at the end of the tunnel. I really appreciate that CCCS was here 7 years ago when I considered using them and now again when I was out of resources. Thank you so much and I'll sing your praises to everyone!
Akilah Robinson
Tina went above and beyond to help me resolve an issue with a creditor. She knew exactly what to ask and made sure i understood everything that was going on at every turn. through the whole process i never felt confused or frustrated. I would recommend CCCS to anyone. worth every penny.
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Everyone's financial situation is different and a great start would be to call CCCS of Rochester to speak to a Certified Credit Counselor. They will be able to review your full financial picture and give you suggestions and options to choose from. Unfortunately, I can't give you a definite answer at this point considering that I don't have that full picture. I would encourage you to please call 585-546-3440 to schedule your free counseling session with a Certified Credit Counselor.
Yes, you would get a monthly statement showing where your payments have gone.
We can help you find and correct those errors.
Yes, definitely. We can help you regardless of your income or where it comes from. Regarding the one monthly payment, that would require enrollment on our debt management program. For that, we would have to assess your situation to determine if you qualify and if it makes sense for your situation. Best thing to do is call us- 585-546-3440 for a free appointment.
Hi Paula, Thank you for reaching out on behalf of your friend! There may be options for your friend, but to know for sure, I would suggest that your friend call CCCS to schedule an appointment with a Certified Credit Counselor. During the appointment, the counselor will review their income, living expenses, debts, and information regarding their rent. I would suggest that your friend call us ASAP since they has a very small amount of time left. Thank you, Consumer Credit Counseling Service of Rochester
No, in fact it would help you improve your score. Once your setup on a repayment plan and you stay on course to completion your score would go up.
Yes, you can make money order payments.
It will depend on the company and your agreement with them. Please call us at 585-546-3440 and one of our Client Support reps can help you. Thanks!
We are open until 8pm M-TH for phone calls only. In person hours are until 6pm M-Th. Both phones and in person hours end at 5pm on Fridays. Our website does make this distinction. I am sorry for the confusion.
You can pay it piece by piece on your own or come to CCCS OF ROCHESTER and place it on a debt management program. It helps fix your credit!
You need to schedule an appointment. Typically you need the last month of paystubs, and past 2 years of federal taxes and W2's
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