SECNY Federal Credit Union

Category: Federal credit union in Syracuse, New York

Address: 4727 W Seneca Turnpike, Syracuse, NY 13215, USA

Phone: +13154695599

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–12PM

Reviews

KC Woods

Oct 14, 2022

Lynda was extremely helpful getting my auto loan done quickly. Their rates were the best I could find in the area as well.

Hope Bartlett

Jun 20, 2022

Even if I have money in my account they decline my card all the time.

Dr. E Frankel

Jun 11, 2022

Obvious SECNY is my credit union for a three years, the personal care is outstanding. [Lori] is awesome! Her level of customer service is by far some of the best I have ever experienced, and I do not believe this is the first time I have encountered her. She is very professional, and you get the sense she really wants to help. Five stars! Thank you for an outstanding service!

james hulbert

May 18, 2022

Worst bank ever had don’t bank there if u want your money faster then 5 days and the fees are crazy the app is always down excuse for taking long we trust no one because where small.Don’t think you can access your account when you want online and app always down

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Questions & Answers

Does anyone know why my credit card 💳 is decline all the time and I have money in my account?

Odilo Alonzo | Jan 20, 2022
Jeff | Jan 20, 2022

I would call in and see if there is suspected fraud. They lock the card if they think it could be the case. Banks will do that to try and protect the individual.

Do you have a fax number?

katie smith | Dec 21, 2021
SECNY Federal Credit Union | Dec 21, 2021

Hi Katie, we have several fax numbers depending on which office location you are trying to reach. Visit https://secny.org/locations/ for a list of our office locations and branch numbers. Or you can call us for further assistance at (315)469-5599

Can you deposit cash into a atm

Brenda Tancredi | Oct 17, 2021
Aerik Radley | Oct 17, 2021

Cash is deposited in the drop box next to it using the deposit envelopes there. 👍

Do they have a drive thru?

Laurie Brennan | Oct 17, 2020
SECNY Federal Credit Union | Oct 17, 2020

Thank you for the question! Our Onondaga Hill, West Seneca Turnpike location does not have a drive thru but any of our other offices in Manlius, North Syracuse, Baldwinsville, and Skaneateles do. However, if you need to use our Onondaga Hill office, please call us at (315)469-5599 and we can schedule a curbside service appointment.

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Which ATM can I use my debit card to get cash?

Andrea Jackson | Oct 17, 2020
SECNY Federal Credit Union | Oct 17, 2020

Hi Andrea, To find Surcharge-Free ATMs simply visit our ATM Locator at https://secny.org/atm-locator. You can use your debit card at any ATM however, if the ATM is not within our network, you might encounter fees associated with that ATM network. Please call us at (315)469-5599 if you have additional questions. Have a wonderful day!

WHAT ARE THE CHECK FRACTIONS FOR ON YOUR CHECKS

n kerling | Oct 18, 2018
Dawn A | Oct 18, 2018

What does that mean?

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