Academy Bank

Glenda Schuster Moum

No posting of hours. Ridiculous.

ANTHONY BANDANA

I went to the Columbia academy branch and the customer service representative Tyahna Logan was extremely friendly, helpful, and knowledgeable. Keep up the good work! Thank you!

Cierra Wilde

Super helpful and super nice! Helped me set up my account even though I didn't have an ID, just needed my birth certificate and my social security number and it was all set up in 30 minutes at most.

Caleb Stone

I'll preface this by saying that Kenneth (the manager) is excellent and extremely friendly. It's a shame it's wasted on such a horrible bank. I needed very time sensitive paperwork handled in order to withdraw money for legal reasons but nobody at the bank knew how to do anything without Kenneth there. I called the bank a couple hours before I showed up and the lady on the phone said all I had to do was fill out the paperwork and I'll be good to go. I had to leave work early just to make it there in time, only to be told that nobody there knew how to process the paperwork. I was told I had to come back tomorrow. I asked if they'll be open since there's a snow storm coming and the teller ASSURED me that they would be open regardless. They're closed now :) I would rather have my money in a cardboard box on the side of the road than this bank. I hope Kenneth finds another bank to work at because his talent is completely wasted on this horrible awful bank. There's about a million other reasons this bank is so awful but this is just the most recent event. I wish I could give it 0 stars. Stay away from academy bank.