Socket

Category: Telecommunications service provider

Address: 2703 Clark Ln, Columbia, MO 65202, USA

Phone: +15738170000

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Adam Archibald

Oct 5, 2022

4 months of waiting for service. Website lies about service availability and so do their staff. DO NOT USE THIS SERVICE. THERE IS NO SERVICE TO BE HAD

Devon McTye

Sep 20, 2022

Paid to have service installed on 8/31. Install was supposed to happen on 9/9. It did not. The service man left without telling me it was not installed. Had to call to have the installation rescheduled. That was supposed to happen on 9/13. The service man that supposedly came out on 9/13 never knocked on my door. Service was still not installed. I contacted the company again. An operator told me another company would have to fix something in order for the service to be installed, but they had no way of knowing when that would happen and could not give me an estimate on when my service would be up. I canceled that day and got same-day service turn on with another ISP in town. I am still awaiting my refund, since canceling my services. If you live in an apartment complex, do not waste your time trying to get internet service with this company. They seem to not have the capacity to service all the areas they claim to service. I feel like the only places they will do service is if you live in a house in a nice neighborhood. This is the second time I tried to get service, because I had heard such good things about them. I won’t be doing that again. Not worth the trouble.

Maren Bell Jones

Sep 16, 2022

I'll give their naked DSL 3 stars (slow and occasionally goes down) but fiber gets 5 stars. Very reliable. Has not been down since it switched to fiber 6 months ago. Yes, they have to tear up your yard to bury the new fiber in some cases. But that that is how it goes for new tech.

W B

Sep 7, 2022

I strongly strongly advise that you look elsewhere for internet services. Me and my wife signed up less than a week ago and have had literally dozens of outages since then. When we call to ask for help, they say it’s going to cost money to fix their own installation issues. Outrageous.

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Questions & Answers

PLEASE when can we get Socket fiber in Park DeVille area of Columbia MO?? -- signed SICK of monopoly of MediaCom!!

Jeanne Welch | Jun 19, 2022
Socket | Jun 19, 2022

Hey, Jeanne! We are always looking to expand our fiber network to new areas! We encourage you and your neighbors to request fiber at socket.net/fiberhood, the more requests we see from an area, the more likely we are to build there next. Have a great day!

How much is just internet service paid up for 6 months

April Mccawley | Oct 18, 2018
Kim Schiradelly | Oct 18, 2018

I had internet and home phone for $60 flat ( no added taxes or charges) internet alone was right around $50

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Do you service in Fulton Mo

Ardella Henderson | Oct 17, 2021
Socket | Oct 17, 2021

Hi Ardella! Yes, we do have fiber internet available in areas in Fulton. You can check for service at socket.net/fiberhood or give us a call at 800-762-5383.

I don't have a desktop computer. Can I use a laptop and still be able to get internet from Socket?

Amber Greene | Oct 17, 2020
Socket | Oct 17, 2020

Hi Amber - Yes, you can use your laptop to connect to Socket internet. Please let us know if you have any additional questions!

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I've signed up for century Link but they can't even get the service up and running. Doed anyone know if I can get out of this contract and switch to socket?

Matthew Dennings | Oct 17, 2020
Adam Archibald | Oct 10, 2022

Not Socket. Took my money and 4 months later still without service.

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Who can I call today about my internet connection

Mayrene Washington | Oct 18, 2019
Adam Archibald | Oct 10, 2022

NOT Socket. NO internet. Just takes your money and then lies to your face

How much to bundle cable with existing internet and phone?

Susan Thompson | Oct 18, 2018
Socket | Oct 18, 2018

Hi Susan - we offer television services in select fiber markets. You can check availability at www.socket.net, along with bundled pricing.

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do you serve in the area 604 w sexton Columbia mo.65203 if so i would like serves

Sharon Winston | Oct 18, 2018
Regina Morgan | Oct 18, 2018

If you go online and input your address it will say what they offer in your area.

Do you all have it for the south side of Columbia like Catherine drive I need cable phone and internet??

Alvenus Roland | Oct 18, 2017
Grace Hayes | Oct 18, 2018

If you go to their website and enter the address it will tell you

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