Waste Connections of Colorado – Denver Hauling

Category: Waste management service in Denver, Colorado

Address: 5500 Franklin St, Denver, CO 80216, USA

Phone: +13032882100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Shane Fox

Oct 13, 2022

When the company was Prodisposal the was better service. Since waste Collections took over the service has gone down hill. Curbside service and customer service is lacking. UPDATE still worst customer service and laziest of drivers!

Loretta Aldrich

Oct 11, 2022

They have raised prices and lowered how much you can throw out. Plus they steal their trash cans back so you have to buy them again. BEWARE

Scott Baptist (Escootier)

Oct 11, 2022

We’ve been gratiated with some great service from our drivers. Thank you for the best service staff in the business

Robin E. Jones

Oct 7, 2022

I would like too thank my driver for taking my trash and for dipping a great job every week..

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Questions & Answers

WHY DON'T YOU EVER ANSWER YOUR PHONE???????????????????????????????

BluesJam Jim | Oct 17, 2020
Brenda Martinez | Oct 17, 2020

I waited in the phone one day for over 35 minutes. There won't be anyone there today however. But if you call tomorrow call early and plan on a wait. I have called Republic and Waste Management and man their rules suck! So there isn't a better option really.

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How is this company still in business? Has anyone else reported them to the BBB????

J H | Oct 17, 2020
Jamie Salazar | Oct 17, 2020

I'm going to

Do they have anyone working i call and seams like im on hold for every answer your phones.

Vicky Peyro | Oct 17, 2021
Joel Davis | Oct 17, 2021

There are people in the office.

Hi, an extra trash and recycling bin were dropped off at our house, we already have them and I need them picked up. I cannot seem to get ahold of anyone at this company. What should we do with the extra bins? Please answer your phone and email!!

Whitney Nichols | Oct 18, 2019
Travis Durand | Oct 17, 2020

Lucky you. They won't deliver a trash bin for me, but want to charge me the same for 64 gallons of my own receptacles as they would charge for 96 gallons in their own container...which I can't get them to provide...or eveo

I have been trying to get through to cancel our service for over 2 weeks now and cannot get a response on the phone indicating that customer service is clearly not a priority for your company.

Richard Chase | Jul 19, 2022
Philip Guthals | Jul 19, 2022

Sorry for inconvenience what you want me to do

Can we put a small recliner out with the trash?

A Google User | Oct 17, 2021
Jaimie Hoffmann | Oct 17, 2021

You need to call and schedule a separate pickup and pay for the service...the regular trash pick up will leave it on the curb.

How is it possible to contact a service rep? Permanent hold on phone. I Have changed services and paid 3 months in advance and was promised it would be refunded. The garbage receptacle has not been picked up. Really tired of it.

Donna Hope | Oct 17, 2021
Vicky Peyro | Oct 17, 2021

I didn't get an answer on phone so I went up to there office and sure they were all at desks but nobody can answer the phone.

On hold for 45 minutes to report that you did not pick up my trash that was at the end of the drive way at midnight the night before. At the 45 minute make the phone clicked and I got, "If you would like to make a call" Any other way to report?

Sherrie B (SherrieB) | Oct 17, 2021
سعد سعدون | Oct 17, 2021

I called them today myself as my trash was not picked up, they are so busy that the phone load is beyond capacity as you can imagine a day after the Holiday. I will try to call again this afternoon.

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Are you on regular schedule or one day delay

A Google User | Oct 17, 2020
Waste Connections of Colorado – Denver Hauling | Oct 17, 2020

We are on a regular schedule this week.

My new apartment only has a bin that says trash and recycle in one bin. Does the recycle get separated from the trash at the facility?

Erika Shapiro | Oct 18, 2019
Waste Connections of Colorado – Denver Hauling | Oct 18, 2019

Hello Erika, it sounds like the markings on the container may have changed. Both should not go in one container. I would recommend talking to your apartment complex or giving us a call and we can look into it.

I have Extra trash and my container is full can i buy an extra container from any store?

Monica Espinoza | Oct 18, 2019
Waste Connections of Colorado – Denver Hauling | Oct 18, 2019

Hello Monica, we would need to update your account to represent another container. That would come with a slight, addional cost per month but we can provide you with one of our containers. I recommend you fill out a contact form on our we site and we will give you a call! https://www.wcdenver.com/contact/

what will it take to get our recycled waste container that was supposed to be picked up last thrusday picked up today.

Donald Hafner | Oct 18, 2019
Cooper Jackman | Oct 18, 2019

I would recommend calling their customer service department at 303-288-2100 or submitting a request through the website.

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How do I get a list of recyclables

Lily Kurylko | Oct 18, 2019
Waste Connections of Colorado – Denver Hauling | Oct 18, 2019

Hello Lily, I would like to send you a PDF. Can you send me your email?

Good morning we are just wondering how much would it be each month

Paty Miranda | Oct 18, 2019
Waste Connections of Colorado – Denver Hauling | Oct 18, 2019

Hello Paty, Bod is correct. I would encourage you make a new service request on our website https://www.wcdenver.com/ or call our local customer service at 303-288-2100 to get accurate pricing based on your needs.

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Does anybody have Jose's email address,he works at the recycling area on Franklin?

Christopher Yardman | Oct 18, 2019
Author Alicia Osmera | Oct 18, 2019

We are not a recycling center. We are the main office

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