Hammersmith Management

Stacy Rukavishnikov

Called at least 4 times, emailed many times for something simple such as Insurance Certificate, it took 3 weeks. Finally got a hold of the only person who was helpful in the company, its Susan. Susan went above and beyond and helped in one day. I truly appreciate it. Susan gets 5 stars, Hemmersmith Management gets 0.

Evan McWilliams

Communication isn’t just bad, it’s nonexistent. I have no idea why they direct people to their customer care email when they straight up ignore email messages, if the mailbox is even monitored at all. The portal is no better with messages that go unacknowledged leaving work order requests lingering up in the air for weeks. Potential staffing issues are understood, but it goes well beyond that when you can’t even get a simple acknowledgment that they’ve received your message and are working on your request. Based on some of the snarky and unprofessional responses to other negative reviews it seems like they don’t care all that much about the poor service being provided.

Sandy Bowlin

I am the Treasurer or a small HOA and know just enough about accounting to realize how much I don't know! During the past couple of weeks with budgets, operating statements, balance sheets and special assessments, I head to enlist the help of our community GL accountant, Dan Mestas for "learning questions". What a great asset! He was so patient with my questions and never made me feel dumb for asking. Dan I can't say thank you enough for your help!

Teh MCNewb

Absolute clown show. Emails are never replied to, they are difficult to talk with on the phone, and the owner's portal is a complete mystery.