Pomeroy Living – Sterling Skilled Nursing & Rehabilitation

Poon destroyer

Placing my grandmother here is my biggest regret. Food not fit for farm animals, Upper management is useless and pretends to care for your concerns, The residents rooms are falling apart and their primary focus is selling more rooms. None of their facilities are any different.

lynn marie

EDIT* after owners response. Call? Now you want to talk to me? What a joke! I spoke with Scott Avery the morning that my mother was taken from your facility by EMS…when I voiced my complaints about the food quality, and the charting of food consumption I was told they could give her a peanut butter and jelly sandwich if she didn’t like her food…get real, no one there likes the food. Its always some form of ground protein or cubed protein with a scoop of mashed potatoes and some gravy. I even asked if they were giving my mother some kind of special diet and the lady bringing the food said no, everyone is getting this. Original post. * As I was on the phone with your social worker driving to bring my mom some dinner I was being called to let me know they were EMSing her to Beaumont. You want to talk now? When I was voicing my complaints to your social worker she told me that she would just release my mother early if I didn’t like the service she was receiving! Maybe you should talk to your people a little more often, the time for talking to me was over weeks ago. At one time this place was a good facility for rehab but they are terrible now. The head night nurses two days in a row didn’t even know why my mother was on one penicillin tablet a day.. one told me it was because of my mothers UTI, the other the following night told me it was for pneumonia. Neither was smart enough to realize that it was not a infection dose but instead a maintenance dose to ward off cellulitis. The food is low grade dog food and don’t let them fool you when they say they monitor how much food is being consumed by your loved one! They may monitor the amount but they do nothing with that data! They also fudge the numbers and were caught in the act doing so with my mother. My mom became so weak after a two week stay there that she could not fight off the MRSA infection she got during her stay. She was transported to the hospital the same day I became aware my mom was hardly eating, by then it was too late, the beginning of the end was starting! I was called as I was on my way there with dinner for her telling me her white cell count was sky high (that wasn’t being monitored often enough) and the EMS was leaving with her. I had a long conversation with the director Scott Avery that very same morning. They were aware that my mother had short term memory issues from dementia. She could not remember that she hardly ate. Also I brought food and kept it in her fridge but no one ever offered any of it to my mother despite my urging them too! Avery or who ever charts those food consumption number lied to me, I asked about a certain day and what they recorded for her lunch, Avery nervously danced around my question and finally said she ate 75%, that wasn’t true. I was there that day and had already brought my mom lunch that she consumed just one hour before the dog food was served. My mother only ate the mashed potato’s from that meal. We also instructed them on several occasions not to include coffee with her meals and to just give her hot tea, every day her meals came with coffee! In my conversation with Avery that morning I told him I was sure after what I saw on the days I was there his salary was clearly more than the food budget. I meant every word of it! My mother died a horrible death shortly thereafter at Troy Beaumont, she was too weak to recover because no one at Pomeroy cared enough to make sure my mother was eating properly or at least were smart enough to call us and allow us to know that most of the meals were at 25% consumption. Don’t trust this place to do the right thing, they just don’t have it in them! Beware of any establishment where the director writes a review about where he works and worse yet his employer pats him on the back about what a great job he does… I’m sure he brings in plenty of cash in the low grade meals he has served!

Coko

Very unprofessional mangerment and work environment. NO team work at all from some of the nurses all the way down to the staffed CNAS. I was harassed everyday for nothing and " favoritism" is at a all time high.Try to address the issues with mangerment but it fell on death ears.This was a VERY high stressful and drama filled work environment.

Kathy Baker

Was told I could visit my dad as long as I wore prop gear. Arrived and was told no, you must make an appt. My dad was transferred in the night and has seen no one