KOHLER Signature Store by First Supply

Jay Mellin

I was looking for a discontinued part, called spoke with Lori. Part has been discontinued for years, they didn’t have it. A few minutes later she called back to tell me where a distributor somewhere else had it. FANTASTIC service from Lori, highly recommend Koehler Birmingham, thank you

JIM

Purchased a Kohler Veil toilet. It will not flush sanitary waste until after three or four attempts. Store does not back up the products they sell and dump your problem off on kohler customer service. It has taken 4 months to get a tech out. Ordering a replacement flush component but said he doesn’t even know if and when he will be back. Additionally we ordered fixtures for 3 bathrooms and kitchen remodel. Shipment was received but parts were missing, wrong fixture and the tub jet pump did not work. We had to pay for reshaping costs. I def do not recommend buying from this place.

Christian Hubbell

I usually prefer shopping on Kohler's website but one item I needed wasn't in stock and was directed to contact a signature store. The staff was extremely helpful and was able to locate and order items I wasn't able to get otherwise and for a better price. I can't recommend this store enough to everyone when doing any kitchen or bath project.

Matt Golden

I was very confused about what I wanted to do in my new kitchen. I was all over the place and don’t always have the best taste. My first thought was to go to a big box store, but I knew I needed more help than you get there. I decided to check out the Kohler store, because I have passed it many times. The store is beautiful. Upon walking in I was greeted by Lori and told she was available to help with any questions on products or design help. I browsed a bit and then asked her some things. She was very knowledgeable and incredibly helpful. She helped me pick out all the right products. Thanks to her and the Kohler store my kitchen is beautiful and perfect. Way better than if I had tried to do it all myself. Thanks again Lori and Kohler store. I can’t recommend you enough!