Avalon Salon Spa of Crystal Lake

maricarmen monter

The service was great and delightful! Thanks!

Carol Saroya

I called in to make the appointment for perm. I asked the lady about the pricing. She gave me, I asked her is that the standard rate or do you charge length wise. She clearly said we charge standard rate no matter how lengthy or short the hair is. I called in twice just to check this cause I wanted to know what and how much I’ll be paying before coming here. Once my perm was done I was satisfied and very happy. When I got to the register the lady tells me that I have to pay double the amount that was told. Totally disappointing. I don’t mind paying that amount I just don’t like the fact that it was not told before. Unfortunately you didn’t made me your customer… you lost a good customer. Emily✨ you’re great. If I decide to come back it would be just for you. 🙌🏽🌸✨✔️

Jenna Rosenbach

Jennine did an amazing job, I’m so happy with how my color turned out!

Missy Sanchez

Twice now (in a row) I’ve scheduled an appointment and both times I’ve gotten a last minute call cancelling my appointment because the stylist will not be in. I just don’t understand how things are not well planned out in a place of business. I’ve had to request these days off almost a month in advance to then get a call a week from my appointment cancelling. Incredibly frustrating! UPDATE 2 WEEKS LATER: Nobody from the salon ever reached out to me as they had stated in their reply and I never got any service taken care of. Not that I asked for a free service but don't offer something and not follow through. Also, I was told she was going on vacation - not that she was sick, so covid had absolutely nothing to do with my service.