UPS Customer Center

Category: Shipping and mailing service

Address: 6900 W 73rd St, Bedford Park, IL 60638, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: Closed

Reviews

Darlene Simmons

Oct 5, 2022

This place should be visited by their corporate office. Too much is being overlooked & the harassment should be stopped before the TV investigation team does it for them.

Stephanie Greene

Sep 22, 2022

UPS is one of the worst delivery services in the industry. They don’t pay attention to detail, which warrants calling multiple times to acquire a resolution to your problem. They are lazy, always in a rush to get off work, so they don’t care whether or not you get your package on time. It’s very annoying when you pay for expedited shipping and they hold your package hostage. Then even after the Customer Service Center sends them over a message to respond back to their customers, they wait until it’s too late to fix any issues. The Customer Service Center is helpful, but the employees at local centers are not. I recommend using FedEx. FedEx always solve customer issues and do all they can to make it right, while in contrast, UPS doesn’t. They instead add to the initial issue. Do Better.

Latoria Davis

Sep 20, 2022

Arrived around 4:350pm on 9/13/22 worst customer service that I ever experienced literally no help with anything and attitudes are very nasty especially the black lady with shirt hair find a job that makes you happy word of advice

Vyshnevska Alla

Sep 20, 2022

Employee doesn’t know what to do

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Questions & Answers

Been waiting on a package all day from the ups in bedford park still it hasn't arrived, what can i do? This sucks!!

T Mack | Oct 18, 2017
Coco (CocoModder) | Oct 18, 2019

Did you ever get it? I’m having the same issue

Did the rules for delivery change? Are we suppose to stand by the door all day and wait? Or perhaps the driveway? I was in my laundry room when he approached my door. I went to the door, he was pulling away. He left a wrongly dated sticker.

Linda Aguirre | Oct 18, 2019
spp0c | Oct 17, 2020

What are the rules? How long should one wait? How long does it take you to get to your front door? If your handi-capped you can request accommodations.

Do they deliver on Saturday?

Shannon Vaughen | Oct 18, 2019
Sherri Ortega | Oct 18, 2019

Yes

My package was delivered at 2 pm can I come and pick it up today

Terron Suggs | Oct 18, 2018
Gaara Sama | Oct 18, 2018

Sometimes it takes a while for the driver to get back to the warehouse. Call em up.

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Do ups have a bus to Bedford park

James Evans | Oct 18, 2018
Charles Robinson | Oct 18, 2018

No you have to walk from Cicero I did!!

Can I drop off comcast equipment at this location

Mary Beth Jutzi | Oct 14, 2022
UPS Customer Center | Oct 14, 2022

Hey Mary, thank you for reaching us. Yes, you can drop off packages at this location.

My package was delivered to Bedford IL and was supposed to deliver today but never did and when I tried to call and track my package they said there was no info on said package what do I do here

FearlessPair TV | Oct 3, 2022
UPS Customer Center | Oct 3, 2022

This is not the ideal experience we would like you to have. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS. -Daniel

Can this office fax something for me?

gina james | Apr 20, 2022
UPS Customer Center | Apr 20, 2022

Hi Gina, thank you for bringing this matter to our attention. In this instance, our team would like to better assist you. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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I am quite concerned that my packages are consistenly thrown haphazardly over the gate and onto a concrete walkway which could compromise contents, either breaking or theft. Today was my breaking point.

LaKeisha Gray-Sewell | Jan 20, 2022
UPS Customer Center | Jan 20, 2022

We are sorry to read that you've experienced delivery problems lately. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Hello, I have been waiting for UPS to pickup my packages since Saturday. So far I have been getting the runaround. Waiting for a call from station manager who does not seem to exist.

Michelle McLeod | Nov 21, 2021
UPS Customer Center | Nov 21, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

My packages have been delayed at Bedford Park hub for 3 days now. Anyone know what the hold up is?

TheKaiNjeri | Oct 17, 2020
Denise Castillo | Oct 17, 2020

That's not bad... my package was delayed for two weeks😭

Do i need to get in line to drop off a package?

Jade V | Oct 17, 2020
Greg Pascolla | Oct 17, 2020

Yes, be prepared to wait.

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Can I come pick up my package

Jayshon Figgs | Oct 17, 2020
Lorie Lewis | Oct 17, 2020

Yes you can just check to make sure your package has been left there by the driver it all depends on when you got your notice and if the driver has returned off the street with the package oh and check the notice to make sure they didn't take it to one of those drop off spots that's suppose to be closer to your residence

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Are they open today

Renee Berry | Oct 17, 2020
Donald Campbell | Oct 17, 2020

You would have to there because of the holiday

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UPS please answer a question. Did my UPS driver not give me time to get to the door for today's delivery due to the fact I had to register a complaint on 11-16-18? I am so disgusted with the UPS Bedford Park office.

Linda Aguirre | Oct 18, 2019
Purple Passion1 | Oct 18, 2019

What's the ?

Will ups deliver tomorrow

Shante Woody | Oct 18, 2019
Joseph Belmares III | Oct 18, 2019

I believe so

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Are you Hiring?

Marcus Moren | Oct 18, 2018
Gaara Sama | Oct 18, 2018

They might be. However this is not monitored by the company itself.

can I drop off a package there to send out? or is that just at a UPS store?

Yasmin Leana | Oct 18, 2018
Gaara Sama | Oct 18, 2018

Yes you can.

UPS driver just left my house with an attitude stating he doesn’t have a package for me but he came to the door like he had my package and got mad saying I have over 300 packages how does this have anything to do with me. Just find my damn package!!

Cynthia Torres | Oct 18, 2018
spp0c | Oct 17, 2020

Youre supposed to scan every package at the door. So if you have a lot of deliveries on one street but you cant find one itd be very easy to forget youre missing that particular package while following your list of deliveries. If you believe the driver stole the package check your tracking. If it shows that it was delivered to you file a request/complaint.

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Does the Bedford park Il location have a drop box for packages

Keith Bozeman | Oct 18, 2018
Roberta Sweeper | Oct 18, 2018

Yes

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Will Ups make delivers today?

Joyce AS | Oct 18, 2018
Ed Tamosaitis | Oct 18, 2018

Yes

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Is this office open on Saturday?

Joyce Jones | Oct 18, 2018
Gaara Sama | Oct 18, 2018

Monday to Friday

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Will the Bedford Park facility open on 1/1/2018?

Kemal Kelemet | Oct 18, 2018
Noah Amin | Oct 18, 2018

And this facility sucks

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Is it open to pick up today?

Melissa Sauseda | Oct 18, 2018
Gaara Sama | Oct 18, 2018

Open soon

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What time does the tour of the Bedford park facility start ?

Isaiah Rodgers | Oct 18, 2018
Charles Robinson | Oct 18, 2018

9:00 am

How much does it cost to ship a 6 lbs Packages

Jp Zepeda | Oct 18, 2018
Cameron Hale | Oct 18, 2018

Yea take it to the post office and theyll weight it and tell you the cost.

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I have a package I believe there, I don't have my slip that you leave with the info is there anyway to check by name or address

Kevin Mcwilliams | Oct 18, 2018
Gaara Sama | Oct 18, 2018

Call the customer service number and tell them your address to get the tracking number or just go to the office with your I'D card

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Will UPS pick up my ATT EQUIPTMENT or do I have to drive it all the way there to drop it off....?

Alisa Rudowicz | Oct 18, 2017
Quentin Daniels | Oct 18, 2017

Tell att to send a tech to get out your hallway.leave the box they will come get it....

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