Window World of Fresno

Category: Window installation service

Address: 5850 E Shields Ave Suite 101, Fresno, CA 93727, USA

Phone: +15592940991

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Tom Shasky

May 26, 2022

Adding value to your home at a value, the sales staff and installation crew were professional and helpful. Worth the wait and the money. The windows are top quality and have saved up time and money with our temperature controlled environment of our home. This company delivered their product with great communication and professionalism.

martin cortez

Apr 16, 2022

Window world came to install our windows and they were fast and efficient, but when 🤔 I seen the finished product they put on the wrong windows. I ordered solar shield windows and I only got two installed. The other ones are different. I called them and they said that I ordered them but why would I order different windows from the ones that I got installed first. I recommend you read this first.

Linda Schwamb

Feb 22, 2022

The service was outstanding and the windows made my home look and feel more like a new home.

steven s.

Jan 20, 2022

Ultimately, I did not sign the contract to have Window World install replacement windows on my house. The salesman Cameron was a nice guy and was never rude to me, however, he dropped the ball when he didn't respond to my text and text follow up regarding questions about Window World's contractor's license. I left voicemails and nothing. When I finally got a hold of him he owned up to it and apologized, however, he did make assumptions on the capabilities of the installer, named Fernando. I was given a quote by Cameron and assured me his installer will have no issue installing my 2nd floor windows, then Fernando came to my house to make measurements. Upon seeing the height of the 2nd floor windows Fernando had told me he would need ME to rent scaffolding for his install. This was the last straw for me. I am paying someone to install the windows for me, I was not going to go to Home Depot to rent a tool for the installer to install my windows. Upon complaining to Cameron he understood and no hard feelings came from all the cascade of negative experiences I had. Also, the phone operator customer service was very poor when I had called to discuss my concerns/issues with my current project. Upon telling the phone rep about Cameron not returning my contact he would point the finger at me. He said no one has ever complained about Cameron, so if someone were to complain then there are red flags with the customer. I was almost in disbelief I heard a phone rep say that to me. Overall I had a very bad experience, but I do assure you Cameron was a very nice person. I will never recommend Window World to my friends, and I ended up having my windows installed by Lowe's, no regrets with that decision as it was a smooth and easy transaction/install.

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Questions & Answers

What do I do if there is a problem with the windows?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.

What happens to my old windows?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.

What type of warranty is available for my windows?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

How can I prepare my house for my replacement windows?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Will the replacement windows be installed from the inside or outside?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

What types of Payment methods & Financing do you offer?

Window World of Fresno | Oct 17, 2020
Window World of Fresno | Oct 17, 2020

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

Do they sell & install retractable screen doors?

Yolanda Garcia | Oct 17, 2020
Chip Williams | Oct 17, 2020

Hi Yolanda! We sell and install windows, sliding glass doors, and entry doors. We do not offer retractable screen doors. Thanks!

How many years have window world been in fresno

Ann White | Oct 18, 2017
Chip Williams | Oct 18, 2018

Since October, 2008.

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