The Armory

Drew

The picture of the constitution on the door is false advertisement. First time gun buyers go elsewhere, lest ye be conned into believing half truths.

John Toepfer

Ok. So this is an unusual review. I don’t have a “Major” complaint. In fact, the experience, for the most part, was fine. However, when I went to pick up some product on a Saturday - a day when they are only open from 11am to 4 pm (that’s a total of 5 hours), I happened to arrive… during “lunch.” The time was about 1:30-ish, but the door was locked. I knock on the door because the sign on the door said they were open. And this is where my bewilderment and my complaint begins. After knocking on the door, the person inside came to the door and said “we’re having lunch.” Now this was surprising because they are only open for 5 hours. And when I mentioned that, his tone got a little agitated and he replied, “we have lunch like everyone else.” The problem is you’re only open from 11 am to 4 pm. And there is no indication that you “take lunch” whereby you close your doors and lock people out. So… when I asked “can you tell me when you’ll return and open your doors again? I need to pick up an item.” He told me it would be in 4 minutes. 4 minutes?!?! REALLY?? So, not having an option but to wait, I had to wait. And when I finally was allowed access, I discovered that there were 4 people inside, at least 2 of whom were working there. Now… I have no issue with a person taking a lunch. Although, it’s a little odd on a grueling 5-hour day from11-4. But, I can’t see EVERYONE needing to lunch at the same time so you have to close up and lock doors. Especially when that isn’t made known with the advertised hours, and the sign on the door is reading “Open” (accident or not). The truth is you aren’t open from 11-4, you’re open from 11-1, and 1:30-ish to 4. But then to be so irritated over my request to pick up my item, that you flippantly say “we take lunch like everyone else,” and you only have a measly 4 minutes left, is frankly VERY poor service. So much so, that even though the rest of my experience was otherwise fine, I do not intend to return to your business for any other purchases. Now, to the owners, if you feel I’M being unreasonable, keep in mind that your Saturday hours are ONLY 5 hours long. And to NOT advertise that you have a lunch hour during which time you cannot be inconvenienced by a paying customer, again during your whole 5 hours of being partially open, then I believe it’s clear that my business is not desired enough by your business to care about my inconvenience or satisfaction with transacting business with you…especially when you make no effort to clearly state your actual hours. I shall not return to support you again. Sorry to say.

Alex Rangel

Went in looking for guns check out prices way overpriced prices not on the guns its like they just make up a price if they had them on the gun wouldn't have to ask arrogant attitude especially the fat guy with a beard go somewhere else no wasting time

Oski reyes

recently went to purchase my glock. employees are super chill. made the process simple and easy. will definitely shop here again 10/10