Shoe Dept. Encore

Category: Shoe store in San Antonio, Texas

Address: 1803 Vance Jackson Rd, Marketplace Ste 107, San Antonio, TX 78213, USA

Phone: +12107338373

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Carlos Calzada

Aug 24, 2022

Excellent customer service and good price excellent customer service and good price

Tiffany Harris

Jul 31, 2022

Good selection of shoes...fare pricing.. I ordered a few shoes online as well..They carry extended sizes/width online and in stores!!

Daniella smith

Feb 25, 2022

Worst customer service!

Ariel Tee

Feb 25, 2022

Silly and rude little girls working there! No manager?

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Questions & Answers

In this store you buy one and 2 pair 50% ??? Someone give me information thanks

Rosalinda Galvan | Oct 18, 2019
Misty Etheridge | Oct 18, 2019

Shoes are already deeply discounted. Yes some shoes are 50 percent off.. Name brands like nike etc. And off brands. Womans sandals are great priced for design

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How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 17, 2022
Shoe Dept. Encore | Sep 17, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 17, 2022
Shoe Dept. Encore | Sep 17, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 17, 2022
Shoe Dept. Encore | Sep 17, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Do they have hey dudes

Krista Leyva | Apr 20, 2022
Karmin Quiroz | Apr 20, 2022

Yes they do

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