Address: 1770 Red Cliffs Dr Suite 179, St. George, UT 84790, USA
Phone: +14356272176
Sunday: 12–5PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Lisa Parker
Just went to have my ring checked out because it catches on everything. KAILEY was very short with me, acted like we were an imposition by coming in to the store and made us feel like we were not welcome to come in for help (after spending $3700.00 on a ring!). Had we known we were going to be treated like that we would have gone elsewhere to purchase the ring!
Truth Believer
Walked up to this St. George location only to see 3 employees sitting on their phones and 2 of them with their legs and feet crossed on the chair. 1 gets up to help, then a second one to help while the other sits there with her legs up. I said how are they not answering their phones (as if their busy) when their literally sitting. As I wait for them to look through their computer other customers walk up and I assume their a couple and their looking at rings through the glass and talking to eachother and you think that girl got up to greet them? Nope! She didn't even look their way. My husband and I were like Wow! I've never experienced this type of customer service in a Kay's, BUT at this location. I'll drive to Vegas for warranty work.ill be getting all 3 of their names and update this.
Jacklyn Randazzo
I'm standing at the Kay Jewelers in the mall right now and all three of your employees are on their cell phones, laughing, sitting with their feet up and having a good old time. Last time I came here, I had to go up to one of them for help. I have never experienced that in a jewelry store before. It's pathetic. Do something about your employees. Or are you just paying them to do nothing? I'm going to continue this review because I just went back to the store to look at Le vian rings and once again, all three employees on their phones not even looking at me or paying attention. They didn't even come to ask if I wanted to see anything. Nothing! Guess I won't be buying a gift for myself today. Do they not get commission? 🤦♀️
Audrey Calloway
Went to get my ring cleaned today for my 6 month cleaning. Before when I had gotten it cleaned it took a while and it came back looking just like brand new so so shiny and just wow. This time I got the ring back within two minutes and it was still wet even. Looked the exact same and still had visible dirt and debris stuck in between diamonds and metal structures of the ring. Ended up going to a different jewelry store and paying to have it cleaned. Really disappointed due to the fact of the rushed cleaning when I was the only customer in the entire store.
Thanks! Your review is awaiting moderation.
Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.
Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.
Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.
No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.
Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.
Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.
Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.
Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers can professionally clean jewelry for free.
Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.
Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay can inspect your jewelry and test your diamonds for free.
Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.
Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.
Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.
Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.
Yes, Kay can professionally clean jewelry for free.
Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.
Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.