Designer Furniture Gallery

M K

I would not recommend shopping here. We were given false information of when our furniture would arrive likely to result in a sale. We told them if we were given correct information we would not have purchased the item. They said “too bad”. Reaaaally unimpressive customer service. Our table arrived scratched and a man came to fix it with a marker. (?!?!?) I feel sick about spending any money at this store. The manager Chris lied to us and was not at all apologetic about any inconvenience to us. There are plenty of other furniture stores around, so I would go to another before this one for sure! Editing to add: we were told the chairs were in stock in June when we purchased and were led to believe they would ship right away. We will not receive them until August. I understand things can happen, but there was denial over what was said and a lack of apology for inconvenience that rubbed me the wrong way. They are replacing the table, which is nice, but I would feel better about the product if it hadn’t come scratched in the first place.

Melodee Finlinson

We had a great experience! We were able to get a table, they were very helpful and patient, and it was delivered the next day! The delivery team reached out the day before to confirm, and again the next morning for a specific time. It’s a great system they have in place. Definitely recommend.

Luey Staheli

This is going to be long because I have so many good things to say about Designer Furniture, and Deanna, in particular. I was wanting to make some changes in my home but was unsure where to start as I didn’t want to waste money or be unhappy with the final result. I needed direction. I reached out to a professional designer in town, but was told she only worked on new construction, and was way beyond my budget anyway. I visited most of the local furniture stores hoping to get a vision. It wasn’t until I went in to Designer Furniture Gallery, that I actually received real help. Deanna met me right away at the door, and as we visited, she really listened to me, and I was impressed with her knowledge. Asthings progressed, she made a house call, yes, a house call, (3 total) to measure and get a look at my existing decor. She then provided me with a computerized scaled design idea, and off we went! Throughout the process, she was always open to my own ideas and likes and dislikes, but was honest about it when those ideas were not so great, which I really appreciated. Like I said, I wanted to love the final product but wasn’t sure how to get there on my own, so her honesty was invaluable. She saw my little project through to the end, even bringing out to my home, many accessories which she helped place, returning anything I didn’t like or need. I love the changes in my home, Deanna helped bring the exact feel I was looking for. I highly recommend her and this incredible free service offered at Designer Furniture. Finally I want to add that Teresa at the front desk was always helpful and accurate, and even the delivery guys were great. Wrapping my door jams and making sure I was happy with the product and placement. If you’re looking for beautiful furniture and a better experience, go to Designer Furniture and ask for Deanna. You won’t be sorry.

Scott Mickelson

Personable, professional, and fun.