ShopRite Pharmacy of Medford

Christy Talbot

I have been a patient at Shoprite Pharmacy for many, many years. Alicia, who runs the pharmacy, treats patients like people and has always been extremely helpful, kind and understanding whenever there have been glitches with my prescriptions. However, I recently had a very unpleasant experience with another pharmacist named Ryan. There has been some confusion with my insurance, and he did not offer any help to me in resolving it. He was very condescending and offered me no solution. It was very frustrating to me because the prescription had been sitting in the pharmacy for three weeks prior. Knowing that there was a potential for an insurance issue, I called ahead several days before the Rx was due to be filled to be sure everything was okay…and to give myself some time to work through any issues with insurance if not (so I could avoid a potential gap in my meds). The technician I spoke to assured me all was well, and it would be filled on time. Fast forward to three days later (when the rx was scheduled to be filled), and Ryan calls me on Saturday of a holiday weekend (an hour before the pharmacy was scheduled to close) to notify me that there was a problem with insurance. Despite my own efforts to avoid this exact situation, I was now powerless to do anything about it for several days due to the holiday. Instead of apologizing, Ryan was very unkind and turned things around on me to insinuate that I was wrong to expect my prescription to be ready on time. Truly an unbelievable and deeply upsetting experience…I was in tears facing the prospect of not having the medications I rely on to feel well when I need them.

Beth Teal

Always very friendly and go above and beyond with their customer service. I have used all kinds of pharmacies from big chain to mom and pop and using ShopRite has been the best experience so far.

Sandi L

We were a Walgreens/CVS user for a long time. But, we are now loyal customers of Shoprite’s Pharmacy. Main reasons: extremely helpful, friendly, always extremely fast with prescriptions, and knowledgeable. We fill monthly prescriptions and last minute prescriptions with them. We constantly have issues with our doctor’s electronic submission - and the Pharmacist and Pharmacy tech are extremely helpful going above and beyond to ensure we have our medication on time! They also did a great job with giving the flu vaccination!!

Richard Lenoir

Always helpful and professional service must be there priority never had a bad experience enjoy doing business with them every time