Address: 8030 Jericho Turnpike, Woodbury, NY 11797, USA
Phone: +15169218500
William White
No hot water. They lie about it. It's either the power is out. The guests are all showering so that's why. Etc. ( there's noone here this morning. So that's a lie. ) I asked for a refund the manager is in a meeting and won't come speak to me. The desk clerk wont handle it. Bad bad bad. Stay anywhere else. Rooms are marginal and need updating. Carpet is gross. My room had no shower curtain. Pretty sure theres something illegal operating out of here too. Lots of extra cars last night. Good location close to stuff. But just really poor customer service.managed to get 50 back on the room. Still not enough if you ask me. This place was bad.
Kenneth
Positive: convenient, 0.6 miles from wedding venue. Staff at the front desk were great and super friendly Negative: early AM construction next door (7am) installing metal studs on the side of the building. Not the fault of the hotel.
Peter Larsen
Checking in went smoothly. Upon entering the room allocated to us according to our booking, it smelled horribly of "weed". We immediately put our stuff in the car, went to the reception desk and asked for a differant room citing the problem. We were given a differant room (upgraded at the same cost) which was far better. Overall the place is good, though minor repairs would benefit the overall impression of the place.
Laura Franco
DEPOSIT WAS NOT REFUNDED. Next time could be your turn. THEY STEAL from their clients after we had chosen to use their services . After calling múltiple times, and told Them that My Deposit was not refunded , manager never callled me, and receptionists just put me on hold and Just kept Sayinh that manager was going to call me. After a month of constant calling , i just wasted my time calling them some of those days spent longer then half hour. ONE OF THEM EVEN SAID THAT , THEY HAD REcORDS THAT MY 100 DEPOSIT WAS TAKEN. EVEN AFTER THAT DIDNT REFUNDED
Thanks! Your review is awaiting moderation.
Rooms, yes. As already mentioned, be sure to request an appropriate room when you book your stay. They may have suites with wheelchair accessible bathrooms, but I am not sure. The area where they serve breakfast is not wheelchair accessible as of my last visit. The food is served on a raised section of the lobby that had only stairs to get up. There is seating on the base floor, so if you have someone to fetch food for you, you can still enjoy the complimentary breakfast.
Don't know, we used TripAdvisor
There are only 6 smoking rooms in hotel All are with 2 double beds
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.