ADT Security Services

Category: Security system supplier in Boca Raton, Florida

Address: 1501 Yamato Rd, Boca Raton, FL 33431, USA

Phone: +15614040338

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Doug Dorpat

Oct 15, 2022

HORRIBLE SYSTEMS and SERVICES. Liars, poor equipment, won't call back, terrible service. Avoid ADT. Company went downhill in the last 5 years. Do not use this service. They are horrible. They said they would call back in 5 minutes and never, never called back. They said I would get one month credit this year and last year and never gave the credit. I feel this is the worst security system around. THREE WEEKS LATER ADT STILL WILL NOT ANSWER!!!!! WHAT A FARCE. MY SYSTEM STILL WILL NOT SHUT OFF!!!!!

Diane Drew

Oct 13, 2022

Dealing with ADT is dealing with lies. I am waiting for a refund check since 12/21. Every time I call, I email, I am told that the check has been requested. So where is the check? Beware that they roll your contract over. I signed a 3 year contract. 8 1/2 years later, they kept a portion of my refund as "I needed to give them 30 days notice." As far as I am concerned, I did not have a valid contract that many years later!! Beware! To Owner- don't give me one of your justifications. There is no justification for not sending a refund check. Just send my refund check. I filed a complaint with BBB. ADT told BBB that they were going to mail the refund. The check still has not been mailed! Another lie!!! Why would any paying customer deal with such an unscrupulous provider!!!! Too much aggravation! 10.12.22 - Does it get any better? The ADT rep just stated that the check was sent to the old address. Why? I closed the account because I moved from there. YOU HAVE MY NEW ADDRESS!!!!! There is seriously something wrong with the Company.

David Robbins

Oct 10, 2022

ADT locks customers into 3 year contracts without properly informing them. I had been with ADT for 9 years and several months ago converted to a digital system. I spent 1000 dollars on equipment and the system never worked properly. I had techs over to the house on multiple occasions without any resolution. Then they charged me 900 dollars to cancel my contract. It was worth the money to never have to deal with this unscrupulous company ever again. Vivint has much better customer care, equipment, and can be cancelled any time without hidden fees.

J A

Oct 4, 2022

Spam

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Questions & Answers

Does it really make sense for you to suggest that I contact them to fix the issue when they began the process with the Lies, and ADT apparently has no control over the lies that are told. So, you think that I should call them again????

Dusty LaDawn Bailey-Bell | Oct 17, 2018
Paddy McCarthy | Nov 20, 2021

Just stay away completely in order to avoid theft from this company and maintain your sanity. This is the worst company ever.

Let's get your Legal Team involved, and pull all of the calls that have taken place with ADT and "The Defenders" so you will clearly see I was told 6 months and I could cancel among other lies. Do not just brush me off.... I am not going away.

Dusty LaDawn Bailey-Bell | Oct 17, 2018
Staci Wade | Oct 17, 2018

Having the same problem! How did you get help?

I wrote a review, and ADT thought the best course of action would be to refer me to "The Defenders" that were the direct reason for this entire mess in the first place. WHY would I want you to refer me back to them? You know they lie about everything

Dusty LaDawn Bailey-Bell | Oct 17, 2018
Silvana Tyner | Oct 16, 2021

ADT dealers sell the alarm system and cameras much cheaper than adt corporate then once installed they sell the 26 month contract to ADT corporate... it’s the cheapest and fastest way to go

Read More

how do I add ADT to my new bank pay

jose cuellar | Oct 17, 2019
Paddy McCarthy | Nov 20, 2021

No! Don't do it!

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