Plato's Closet

Category: Clothing store in Hagerstown, Maryland

Address: 1125 Maryland Ave, Hagerstown, MD 21740, USA

Phone: +13016651125

Opening hours

Sunday: 12–5PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jayme Borkowski

Oct 12, 2022

Anytime I come here, they always have the best music playing, everyone is always nice and they make my teen happy to shop here!! It's by far his favorite place to shop!!

Kristi Butts

Sep 5, 2022

Do not waste your time taking your clothes and shoes to this place. Took clothes and shoes there and called me and said to come pick them up. They were not good enough for there little store. They never even looked at them. Staff was not very pleasant at all especially the older lady that I assume was the manager.

Melissa Folk

Aug 24, 2022

ZERO STARS IF POSSIBLE. Dropped off clothes Saturday didn't hear anything for a few days so today (Tues) I called them and went over to get my tote and $$ for my items. The clerk pulled my tote off the shelf behind the cash register and handed it back to me and said sorry but we can't accept any of this. I said, WHAT? Why not? She went on to tell me that it wasn't their style. Funny, because my clothes/items were Ruff Hewn, Tommy Hilfiger, Coach, trendy name brand jeans from Macy's & Belk, high-end trendy designer tops, etc from specialty shops in Tyson's and Dulles. Upon further inspection, I checked my tote contents and discovered they had NOT even looked at my clothes!! My brand new Ruff Hewn khaki's with the attached price tag of $69 was still on the bottom where I originally placed them and a few other items were placed strategically (on purpose) and EXACTLY as I had laid them in the tote. Think twice about doing business here. Items on their racks were DREADFUL! They mentioned to me initially that they wouldn't accept Walmart clothes. I didn't have any Walmart brands to consign... but I will say I WOULDN'T wear any of their inventory to Walmart!!! Store smell was stale (Lysol would help) and the used VAN sneakers on the shelf had visible mud stains .....but they can't take anything of mine? From what I observed, my things were too good for this ragbag shop. I will be taking my gently worn & brand new with tags , high quality clothing to a more reputable store. You could be of better service to your clientele by adding some ambiance, (your store needs some air fresheners/Lysol and also maybe some rope lighting decor for a little pizazz- it's quite depressing), better quality clothing /something for all tastes- not just the bland sweaters and plain long sleeve shirts with wrinkled collars that I saw there today. Floors were stained and crusty. And, whats with your entrance doors? VERY INCONVENIENT to balance a heavy, full tote & have to pull the door open with your hands full! I call for a design overhaul...really, think about it. You guys are really getting low marks from me due to the snarky way I was treated from how you rejected my items without even going through them. 70 min round trip for what? For a tote to sit ignored for 72 hours. You all need to brush up on your retail skills, customer service skills and quit taking dirty, smelly items in place of clean, classy, trendy & brand new. Not every young person wants to wear your old ragbag-worthy apparrel. Somebody needs a fashion update and it ain't me. 😉

Taylor Mills

Jul 20, 2022

Did not have a good experience at all! The lady at the desk thought it was funny that we needed to put the clothes in a basket and not have it overflowing! The second lady picked through our clothes after making us wait an hour n half.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you take baby clothes?

Arial Miller | Aug 17, 2022
Brittany Ditlow | Sep 16, 2022

No

do you only take clothes for teens and young adults

Beverly Durst | Oct 17, 2019
Jordyn F | Oct 17, 2019

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places