First Interstate Bank

Jerry Moss

I like banking here I wish they were open on Saturdays though

Carrie Wood

New Debit Cards were sent out. I activated mine and used it before. Used it again today and it was declined several times. Money was in my account. I used my Great Western Card because I still had it and it went through so that tells me their was a problem with my new card. I try to call the local branch in Council Bluffs, IA and no one ever answers the phone. I tried to call the customer service number and their hold time was over 30 minutes! This bank has the worst customer service along with terrible hours. Not all banking can be done online. Looking at moving banks!

Kellen Liddell

Hours changed. No Saturday hours. Closed branch nearest me. One large check I wrote was withdrawn twice leaving my account negative, found this out while paying for an important meal only to be declined for insufficient funds! Embarrassing. Time to move everything to Veridian. Best of luck first interstate

Chad Kollars

Great people, but since bought out the new hours are horrible! Not all banking can be done remotely, online or with an app. Trying to deposit cash just isn't possible with these methods. With no Saturday options anymore that only leaves this long time customer with one option. Seams as if we aren't the only customer feeling this way.