The Madison Apartments

Category: Apartment building in Greenville, North Carolina

Address: 2221 Hyde Dr, Greenville, NC 27858, USA

Phone: +12525651030

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Vanessa Irvin

Sep 22, 2022

I am a new resident here at The Madison Apartments and so far so great! The grounds are kept immaculately, with nice views of greenery from my windows. The office and maintenance teams are kind and responsive. Neighbors are kind, also, respectful, and quiet. A pleasant place to live.

Cassandra Wooten

Sep 22, 2022

I love the Madison because of the courteous, and friendly attitude of the staff. My maintenance needs are handled in a timely manner and the office staff are dedicated to making sure I am satisfied and served in a timely manner. Thanks Racheal

Chloe` Walston

Sep 22, 2022

My boyfriend & I lived here for just under a year and unfortunately ran into countless problems during our entire lease. We had a total of 27 maintenance requests, not including emergency phone calls. Move in day (middle of July), we didn’t have working AC, the apartment was not cleaned well at all, (Tupperware left behind from previous tenant for one example), and there was a strong chemical-like odor in the whole apartment. An ozone machine was brought in to air it out - it didn’t do anything. Eventually we had to take it upon ourselves to buy supplies to control the smell. (Still don’t know what the smell even was). The dryer made a noise so loud we couldn’t run it at night without the neighbors hearing it. This went on for months until it was replaced. The carpet was ripped, kitchen floor was scuffed/laminate chipped off everywhere - everything just looked so bad. A couple months later our AC went out again and we had to make other housing accommodations for 3 days until it was fixed. Toilets never worked properly, had a pipe burst in the water heater that soaked the entire laundry room which technically was no one’s fault other than the fact that everything is SO OLD), kitchen sink had a leak twice that required 4 maintenance visits before it was fixed - which led to water coming up through the floor and mold in the cabinets. The floor & cabinets were never repaired or dried with the dehumidifier that was never brought to us. There were also several times when our water was shut off in the middle of the day without any notice. We both got up for work one morning to shower/use the sinks, etc. and couldn’t. A heads up would have been nice. We are both pretty easy going people - never wanted to cause any tension or create problems, & had very reasonable requests as far as maintenance & other things here and there, but the majority of the staff always seemed so bothered/annoyed, & didn’t seem to care about any of our issues. It took days for maintenance issues to be repaired. I understand that there are tons of other units that also needed work done, but 2 maintenance people is not enough for a complex that big. I get that things can break unexpectedly, and this isn’t anyones fault, however; the appliances, thermostat, plumbing, etc. are ancient - which was likely the cause of all the issues. Almost all of our problems could have been fixed just one time had they been worked on by people who specialize in those particular areas. Not a standard maintenance staff “repair”. There is little to no communication between the office, maintenance & tenants, and any maintenance request put in seemed like an inconvenience to the staff. The pool & gym were nice amenities, the area is quiet & in a convenient location, & the apartment itself aside from all the problems was fine. It could be a really decent place with some upgrades, but unfortunately we had an awful experience here and would not recommend it.

Tyheim Spruill

Sep 6, 2022

Very nice place to stay an is very homey

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Questions & Answers

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

No grills are permitted within the community.

DO YOU HAVE CABLE/INTERNET SERVICES?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local Suddenlink representative!

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

If you love our apartments and your friend wants to move to The Madison, please let our office know! However, we do not have a resident referral program.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee range from $1000 to $1800, depending on the unit. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Up to 2 pets, cats or dogs, are allowed. For any number of pets there is a $350 non-refundable pet fee for 1 pet, or $450 non-refundable pet fee for 2 pets, and monthly pet rent is $25 per pet. Our full pet policy can be viewed HERE.

HOW CAN I PAY MY RENT?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Rent is always due on the first; however, if you do not pay all rent on or before the 5th day of the month, youll pay a late charge of 5% of the rental payment or $15.00, whichever is greater.

WHAT IS THE SECURITY DEPOSIT?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

The security deposit can be as low as $250 but will vary. Please contact the office for additional, up to date information.

WHICH UTILITIES DO I PAY?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Residents are responsible for all utilities at The Madison Apartments and costs may vary. Residents are responsible for additional items such as cable and internet services.

HOW DO I APPLY?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Start your application online by clicking HERE. You may also apply in the office.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable.

WHY DO YOUR PRICES HAVE RANGES?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

Our apartment homes are priced individually based on the amenities and features.

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

The Madison Apartments | Aug 17, 2022
The Madison Apartments | Aug 17, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Which Utilities are Included in Rent?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

None

Which utilites are residents responsible for?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Residents are responsible for all utilities at The Madison Apartments and costs may vary. Residents are responsible for additional items such as cable and internet services.

What is the school district?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Pitt County Schools

How much is the application fee?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Application fees are $50 per person 18 and older occupying the apartment.

Are these apartments affordable?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office at 252-565-1030 to hear about any specials we may currently be running!

How do I pay rent online?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office at 252-565-1030!

Do you allow walk-in tours or do I need to schedule an appointment?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this apartment pet-friendly?

The Madison Apartments | Oct 16, 2021
The Madison Apartments | Oct 16, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

What size washer and dryer will fit?

Karen Ward | Oct 17, 2019
Michael Smith | Oct 17, 2019

Standard 30"

What utilities are included? Would we need to pay for water sewer or garbage?

Scott G | Oct 17, 2018
Mack Hopkins | Oct 17, 2018

You'll have to call and check it out

Read More

How many bedrooms do you offer?

Debbie Weston-Williams | Oct 17, 2018
Heather Jackson | Oct 17, 2018

1 and 2 bedrooms are available

Do you have security?

A Google User | Oct 17, 2018
Heather Jackson | Oct 17, 2018

No

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