Access Dental & Orthodontics

Clayton Sandidge

This was the most unprofessional dental visit I’ve had in my life. I’ve been to a lot of dentists and this was by far the worst. There were lots of red flags prior to my first visit but I was looking forward to getting my teeth cleaned for the first time within the past couple years, and having the most Unpreferred insurance at the time (medicaid) I lowered my standards and hoped for the best. First off, they cancelled our (2) appointments because we did not confirm them. They (receptionist) never sent any kind of reminder, text or call to confirm the appointments. After we rescheduled, we asked for the address as it was unclear where exactly this specific place was. That was yesterday, and after hanging up they never text the address, and when you call their phone number it goes straight to voicemail and sounds like they say ‘excess dentral’ ok, so that was all before I walk through the door for the first time. This morning, I go in, ask if I have an appointment here today (to verify since no one had called us back to confirm the address) and I’m told by this half asleep receptionist that yes I do. As I sit to fill out paperwork I notice the crooked tv mounted on the wall and the other receptionist speaking loudly and laughing. After about 15 minutes I’m brought back to a patient room and X-rays of my mouth are taken, and the tv is turned on to some childrens movie. After that, I sat in the chair waiting for the doctor ‘tad’ and after about an hour of waiting I start thinking They’re probably planning on me watching this entire movie before coming to talk to me again. During this waiting time, employees walk back and forth down the hall and say nothing to me, no reassurance, no apology for waiting, nothing. Then, finally doctor tad comes in and an assistant who never introduced herself, asks me to put my own sunglasses on to shield my eyes from mouth spray. I was never offered any kind of bib or shirt cover to keep myself from getting drenched in mouth spray and that’s exactly what happened. Ontop of getting water/plaque sprayed all over my shirt it was dripping on my face, neck and arms. When I said something about it they said they didn’t have any bibs left (my appointment was the 2nd appointment today) and they put one single paper towel below my chin which did basically nothing. The teeth polishing was halfassed like the rest of the appointment and I left as quickly as possible. Im glad I went first out of all my family because I’m definitely not letting my family come here for dental work. Be careful which reviews you read on here because I’d bet they’re artificially made for good reviews. This place was horrible.

John Schleisman

Had an appointment scheduled (over 4 months ago) for this Saturday( August 13th). They call me today(Thursday the 11th) to tell me the appointment is canceled and needs to be rescheduled. I waited months for a Saturday appt because I work m-f daytime and don't have any pto. Also told no Saturdays available til further notice. Woman I talked to gave the usual I'm sorry sir with no empathy what so ever. Very unprofessional to say the least. If this is how they care about their clients then I want nothing to do with the place. I don't give my money to companys that treat people like this.

Misti Conaway

I took my daughter to access dental to have her front tooth fixed and she is very scared of doctors and dentist but dr tad and his assistant melana are so wonderful!! They talked her nerves down and talked her through the whole process! They are amazing!!

Nia Imani Watts

Optim Dental is now ACCESS DENTAL. The sign has changed outside their building but the team is the same. Dr. Tadakamalla is an amazing doctor whose care and attention for patients is unyielding. He is the only doctor there at this time and does well to accommodate as many people as possible, including some emergency visits. The staff are knowledgeable, professional, well mannered and work well together. I have selected Dr. Tad (for short) as the best Dentist for myself and my family. PLUS, they accept medicaid and most other insurances.