Address: 2972 Republic Ave, Florence, SC 29501, USA
Phone: +18433939425
Sunday: Closed
Monday: 7:30AM–8PM
Tuesday: 7:30AM–8PM
Wednesday: 7:30AM–8PM
Thursday: 7:30AM–8PM
Friday: 7:30AM–8PM
Saturday: Closed
SUPER TOUCH DOWN ENT
Greet
Mike Puylara
I was to receive a shipment on a Friday, which was needed for the following Monday. Florence terminal misconstrued a note on shipment that stated "Call office when driver is on his way." with an appointment only requirement. I have received 20-30 shipments prior with the same note on shipments, never an issue and no appointment needed. Called the Terminal to find out where my shipment was, was told I was about to receive a call to set up an appointment. That was at 3 pm on Friday afternoon!! Gentleman in charge of dispatch was not helpful in the least, and took no responsibility at all. I hope my shipment arrives Monday, but dispatch didn't seem too interested in making sure that happened. What are we paying for? Never an issue with R&L or even Estes. Will being using them exclusively. I have notified our shipper and they will not use Saia again after this experience.
peer aziz
never on time
Thanks! Your review is awaiting moderation.
Please visit Saia’s website to track your freight - saia.com/track
If you didn’t receive your delivery during your scheduled delivery window, please let us know by calling customer service at 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
Please visit Saia’s Career Center to learn more about working for Saia, benefits, open positions, and to complete an application - saia.com/about-us/work-for-us
To get a quote, please visit our website and complete the form - saia.com/quotes/ltl
If you have special delivery instructions or have questions about your delivery, please call customer service, 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
LTL stands for “Less Than Load” and is used for the transportation of small freight or when freight doesn’t require the use of an entire trailer.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.