Comfort Inn

Francis Roby

Im in the area a lot and this will probably be my go to hotel. As soon as I walked in the whole place smelled very clean... we had 3 rooms my husband checked everyone in before the rest of us got there. He said lady at the front desk was very nice. When I got there it was later different front desk person very helpful and nice. The rooms were all clean comfortable beds. Then this morning two other front desk people all very nice... very pleased.

Shannon Fritch

Our room had no heat- temp outside was in the 30s. The only saving grace was the comforter on the bed to keep warm. Tub did not drain. No napkins in the the breakfast room. Silverware was not stocked and I had to go looking in all the cabinets to find some. I have tried for almost a month to get a manager or owner to call me back to give me some kind of credit on my bill because I am not paying full price for a room with no heat. I have been given the runaround and never gotten a call back from the owner. I will now be disputing it with the credit card company because this hotel is not getting a dime from me. If the owner (Mark) or pseudo-manager (Bridges Patel) would have tried to work with me, I might have agreed to pay half of the bill, but when all I get is silence and ignoring me, then I am done being nice. THe room was also not very clean- there was dirt in the drawers and in the AC/Heating unit. I have never had this bad of an experience at a choice Hotel before. This hotel really needs to be disassociated from Choice to keep the reputation up of the Choice Network.

Anonymous

This hotel has been 75% remodeled. The bathtub had rust around the drain and the stairwell appeared to have the carpet or something removed but not cleaned up completely. We were also unable to draw the dark curtains to block the outside lights. Which was our biggest complaint. The front desk attendant was very kind and helpful.

Anonymous

Again - the staff was okay. They seemed to be doing the best that they could. The outside of the hotel looked very run down. There was no air in the lobby and pretty much everything was shut down. Chairs in the lobby area were all turned upside down so that you could not sit anywhere. There was no coffee or anything in the morning at all. The room across from us had the door propped open for some reason. The room itself was barely acceptable. Although the room had a very strong cleaning product smell, we felt uncomfortable with the cleanliness of the room. The bathroom ceiling was crumbling. The tub/shower was old and did not look to be in the best condition. The air in the room could not keep up and it was very hot in there overnight. We seriously overpaid for what we got. They should not be charging full price.