UPS Customer Center

Category: Shipping and mailing service in Marion, Illinois

Address: 1810 Industrial Park Dr, Marion, IL 62959, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: Closed

Reviews

Noah Fry

Oct 15, 2022

This is a review not of this specific UPS access point but UPS as a whole. For one, you guys do NOT stick to your word when delivering a package on time. But you like to give my packages to someone who ISN’T me and let them sign for it. I just paid for a phone for it to be given to someone for free which is a huge issue because I had to pay for another to wait 3 more weeks to receive it, if you deliver it to the right person. I have filled a missing package claim and all they had to say was “well it shows here that you signed”. No we didn’t, then they told us they left it with our neighbor. Was it their package? No. This is unbelievable and you should be reliable for the expenses and trouble I have had to go to. Get your act together before you get in some real serious trouble. Do not recommend using UPS to anyone.

Oyeaga Theresa

Sep 30, 2022

Your guys do not value your customers. You don't keep to your words. You guys should deliver my package please. It's been over a week.

Cathy Trejo

Aug 28, 2022

Went in for package the lady was very professional at her job and very nice.

Olamilekan P

Aug 23, 2022

They were so rude. Especially the useless supervisor.

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Questions & Answers

Can i drop off my package to be sent from this office?

A Google User | Mar 19, 2022
UPS Customer Center | Mar 19, 2022

Hello, yes you are able to drop the package if you have a pre-paid label provided by the shipper/sender.

Why are all my packages going to the marion post office? My address is in Ullin, Il 62992 and why when your personnel do actually deliver to my "correct " address you post as undeliverable? When in reality you did deliver the package?

James K Klump | Oct 15, 2021
Emilio Wilson | Oct 15, 2021

This question is for UPS ...I wish I could answer that for u Kevin.

Can I pick up a shipment from there?

Nasser Alqarni | Oct 15, 2020
Ben Pigg | Oct 15, 2021

Only with infonotice number

For a little over a year, the driver on this route has been delivering my packages next door, at my Mother-in-Law's [1555 Wing Hill Road]. As of a few weeks ago, she is no longer living there and the house is soon to go up for sale.

Rich Black | Oct 15, 2020
Elva Prince | Oct 15, 2020

Contact the UPS office in Marion. They will straighten it out with the driver.

Can I pick up and order instead of you delivering it

Frank Edwards | Oct 16, 2019
mike pendall | Oct 15, 2020

can i pick my package up today instead of waiting for delivery tomorrow

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