UPS Customer Center

Category: Shipping and mailing service in Belleville, Illinois

Address: 8200 Excellence Pl, Belleville, IL 62223, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–12PM

Tuesday: 9AM–12PM

Wednesday: 9AM–12PM

Thursday: 9AM–12PM

Friday: 9AM–12PM

Saturday: Closed

Reviews

ron jones

Aug 5, 2022

Well it is closed now. Very disappointing

Frank H

Jun 14, 2022

The Belleville UPS crew might be one of the worst ones in the nation. Yesterday, they lied and said that they tried to deliver to my package but nobody ever knocked or rang the doorbell. Didn't find out that they had been there until I went back to do an update on my tracking number and it was updated with new info. Called Customer Service line and was told that they would hold it at the Belleville location. Was assured that the local office would call me to tell me when it was back there and off the truck. They literally lied in the notes and said they tried calling me twice when they didn't. Phone was next to me the entire time because my wife and I were going to go out and pick up the package. I literally dread every time that a company says that they are using UPS to send me anything because of this location. Update for 2022: Still one of the worst locations in the nation. I swear their drivers must be "special" because they consistently go to the wrong addresses with packages.

Louis “Lou” Dori

May 6, 2022

Joe was very helpful went out of his way 😁👌

Tanjania Rowe

Feb 20, 2022

I never get packages on time either have to cancel reorder or pick them up if I had a choice I'd never pick UPS

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Questions & Answers

A NOTICE WAS LEFT ON MY DOOR YESTERDAY, OF SORRY WE MISSED YOU. NO TRACKING NUMBER, IS ON THE NOTICE, SO I AM NOT ALLOWED TO TALK TO.AN AGENT BECAUSE I, DON'T HAVE THE TRACKING NUMBER!!! HOW CAN I, FIND OUT WHERE THE PKG IS???!!!!!

Carnell Williams | May 18, 2022
Tenia Ydoright Thomas | May 18, 2022

Do you have the site where you ordered from if so check there and your email from the site. Ups always email me also so check your email

Friday the UPS logged they delivered a package to my home at the exact same time I was receiving a package from another carrier. I have cameras around my house. Has anyone else had a problem with them falsely updating a delivered package?

Shaleitha Kohliem | Feb 17, 2022
UPS Customer Center | Feb 17, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

hello...where is the nearest UPS warehouse worker area in Belleville please?

william hess | Dec 19, 2021
UPS Customer Center | Dec 19, 2021

Hi, Thank you for contacting us. If you need further assistance from UPS, please contact us with your information and inquiry via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -Edward.

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Can I drop off a package here.

Russ Wagner | Oct 16, 2018
P Blair | Oct 16, 2018

Yes you can drop off, but they close for 3 hours midday There's a UPS store in the shopping center by the drive in.....

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What do u do if u missed the ups truck??

Bre Bre | Oct 16, 2017
Gary Swain (garyanthonyswain) | Oct 16, 2017

UPS will attempt to deliver again or you can tell UPS that you'd like to pick up your package at their facility.

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