Shoe Dept. Encore

Category: Shoe store in New Bern, North Carolina

Address: Mall, 3018 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, USA

Phone: +12526371634

Opening hours

Sunday: 12–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Tony Cruz

Aug 29, 2022

This place has a large selection of sneakers of all types as well as other footwear. In addition, the staff is friendly and helpful.

Amy Heath

Jul 26, 2022

I was in the store a few weeks ago and had the pleasure of Kayla assisting me. I saw a pair of tennis shoes that I loved but unfortunately, my size was not available. Kayla advised she could order them and have them delivered to my house. I received the shoes quickly and could not have asked for better customer service.

Kristen Jones

Jul 1, 2022

They have the cheapest prices on certain shoes

Tonya Bryant

Apr 9, 2022

Great

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 15, 2022
Shoe Dept. Encore | Sep 15, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 15, 2022
Shoe Dept. Encore | Sep 15, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 15, 2022
Shoe Dept. Encore | Sep 15, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

What's the phone number to shoe dept

Shon Moore | Oct 16, 2017
mysty | Oct 15, 2020

It says it on the thing

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