Address: 1550 Sutter St, San Francisco, CA 94109, USA
Phone: +14154960038
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Pamela Fogel
My husband was at Coventry/Oak Hill from February until August of 2022. He was in California to spend some time with his older children at this point in his life. We had arranged his move to Coventry for this reason. I cannot describe how disappointed I have been in their care. They have two amazing women working there - Janet who is the receptionist and Jessica who is the Med Tech for memory care. Other than those, I found no one who had developed any attachment or care for my husband. There were supposed to be four rooms with a constant caregiver in the living space outside them - the people who were there were temps and spoke little or no English. My husband speaks no Spanish so was unable to form any relationships with his caregivers and this did not seem to be a problem to the institution even though it is critical for dementia patients to have routine and relationships. (Our daughter in law is from Mexico and we love her. This is not about Spanish speaking caregivers.) During the five/six months he was there, my husband fell six times. He was sent to the ER four times. He was not using his walker and apparently could go in and out to the patios at will without it. No one seemed to be watching these entries and exits or checking on whether he was using the walker or not. (The ER visits were handled by ambulance at quite an expense - no one told us that there is a San Francisco program which will help defray these costs although cannot imagine no one there knew of it.) I saw no change in the level of the care from the new owners/managers. When we picked up my husband for the journey home, caregivers had packed up his belongings which made our leaving easier - except when we opened his suitcases, hardly anything in them belonged to him. Some poor man is without his white tee shirts, plaid pajama pants and assorted other clothing. My husband came home with no underwear, no socks, none of the shoes he had in the beginning, none of the sheets/towels we sent, etc, etc. etc. To me this was another example of no one (except Jessica) having any sort of relationship with him. The one star I gave this institution is only with regard to Janet and Jessica, otherwise, I would have opted for no stars.
Kaydi-ann Newton
Been calling for the past few days and no answer! The transfer me to HR and not once have she or he answered the phone 3 days in a row and not once have the HR answered her dam phone!
J. Christopher Schalk
Staff is completely inconsiderate and downright hostile to the residential neighborhood they live in. They have all manner of power washers, leaf blowers, and other heavy duty equipment running before 9am, regardless if it's a weekend or weekday. They have seven small trees on their sidewalk and there are few homeless in the neighborhood, so there's no need for this equipment to be used so often, let alone as early as 6:30am. Trees don't shed leaves 365 days a year. And the aerosols and other debris this activity kicks up settles on the cars that are publicly parked in front of the building. Residents who are aware of the uncontrolled debris generated by the cleaning activities know not to park in front of this building to avoid damage and cleanliness issues this causes to vehicles. I have spoken with many residents within a two block radius that have complained to staff or management. I myself have complained in person. When you complain to site staff, they blame management. Management, if you can speak with them, is rude and has repeatedly ignored all complaints. If they treat their neighbors so atrociously, I can't imagine they're much better to their residents.
Bryan Morse
My mom has been at Coventry for the past three owners. We are very pleased with the new management. The staff that interact with my mom are exceptional. They are very loving and caring and took excellent care of my mom when she got sick. It isn't perfect but from where I sit, I can tell that they are continually working to improve life for their residents.
Thanks! Your review is awaiting moderation.
SRG's Coventry Place retirement community in San Francisco, CA offers assisted living, memory care, and independent living options.
The Coventry Place’s beautiful designed studio and one bedroom residences are around 550 sq ft include the following: -Kitchenette with refrigerator, sink and microwave area -Individual climate controls (heat only) -Safety assist grab bars with fold-down bench in showers View the floor plan page for more information.
-Coventry Place’s onsite restaurant, which offers VIP service, evolving menus, and daily fresh specials -Club lounge and bistro for casual bites and social hour -Onsite movie theater -Media/TV room -High-speed Internet lounge -Art room and crafting activities -Library -Full-service beauty salon/barbershop -Landscaped grounds and outdoor patio seating areas
All of SRG's retirement communities are CARF Accredited. Each facility follows strict CARF guidelines to focus on improved service outcomes, satisfaction of those served, and quality of service.
SRG has 32 retirement communities located in various states across the US.
SRG's assisted and independent living communities differ from a nursing home by providing personal care with home-like and social settings. Coventry Place is a vibrant residential community that encourages and offers its senior residents the opportunity to: Be independent Participate in recreational activities Experience health and wellness options, like fitness classes Have restaurant-style dining Socialize Not to mention there are a variety of services and amenities that are similar to a hotel, with options of supportive care and help with daily tasks if needed. A nursing home is a medical facility designed to provide advanced, skilled medical care. It is normally the highest level of care for older adults outside of a hospital.
The safety and well-being of our community members, whether they are employees, residents, or guests, is our priority. In an effort to protect our residents, some who are among the most vulnerable population, Coventry Place is dedicated to taking ongoing precautionary measures. All team members, service providers, and private duty attendants are required to be fully vaccinated. We require everyone to wear a mask or face covering while in common areas indoors. To stay up-to-date on the latest protocols and safety measures, please visit: https://www.srgseniorliving.com/covid19
Coventry Place has a fully-equipped fitness center and swimming pool offering a wide variety of group classes including stretching, circuit training, aqua-aerobics, and dance. All upcoming classes can be found on the community Daily Life page. In addition to fitness classes, all SRG communities offer a health and wellness program called ZEST. Our program goes beyond physical exercise by focusing on 3 fundamental areas: Mind, Body & Soul. All programs are created to bring a healthy, positive balance to each day and offer enriching experiences focusing on more than just physical activity, but also spiritual, social, and personal connections.
Yes. Generally, pets are welcome at SRG retirement communities. Please contact the community for specific information and questions.
Yes, Coventry Place offers memory care within the community, which includes Dementia and Alzheimer's care.
All dining is made-to-order so residents can make any necessary adjustments for food preferences and allergies. We also have our FreshZest menu, which is a full plant-based menu for those residents who prefer a plant-based diet.
Whether you need to go to a doctors appointment, shopping, or have an event to attend, our community offers scheduled group transportation services that are provided to all residents.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.