San Francisco Honda

Jenny Lyn Ng

Great service! Daniel is very friendly and knowledgeable about the products. I came in didn't expect to get a car because of the limited stock but I walked out with my brand new Honda! Overall great experience!

Pratyay Banerjee

Got my new Honda Accord Hybrid 2022 from SF Honda. It was a pleasure working with Paolo Acosta, my dealer who helped me through the entire process. Highly professional and a perfect experience. Thanks a lot Paolo and continue the good work.

Oswald Garcia

recently contacted this dealership a few weeks back to inquire about a Honda Passport that was advertised in their website as in stock. I received a text after my online submission within minutes asking me to come in and test drive. Since I live over 45 miles away, I asked the person in our text (Xavier) to take a pic of the car so I can make sure it’s indeed the one I submitted the inquiry for. He told me that particular vehicle wasn’t in stock, but on the way to the dealership. So I requested he reach out to me when it’s landed and ready to be appreciated in person. I received a text today (after about 2 weeks) that the vehicle has arrived. When I arrived to the dealership, I told a person sitting at a desk that I had an appointment with Xavier. He asked for my name and said “okay let me go get him”. The same person came back saying that Xavier was “on vacation” and that Angel was going to help me. I curiously asked “if he is on vacation then who was texting me?” And he said “oh, Angel was, he’s coming down soon.” So I was walking around the showroom and after a few minutes of waiting in an empty dealership, I decided to just head out. I could see the person at the desk staring at me from the other side of the showroom, and would look down at his phone each time I caught his uncomfortable stares. Another gentlemen approaches me, and asks what my name is. I assumed he was Angel, but he told me he wasn’t and asked what I was there for. I told him that Angle had sent me a text about my car on behalf of Xavier. He said that Angel wasn’t available so he could help me. Rather then going back and forth, I told the person that I would return another time. As I was getting ready to leave, another gentlemen walks down stairs and claims to be Angel, and the prior person walks away. When I spoke with “Angel” I asked if he was the one texting me earlier. he said no. He also didn’t know my name, what car I came in for, or anything really for that matter. He asked me to take a seat at which point I told him I didn’t want to sit, that I want to see the car that I was told had arrived. At this point after talking with “text Xavier”, desk guy, other person, and “Angel” I decided it was best to just head out. The lack of professionalism and sense of greed is something I will not deal with. Especially when I’m expected to pay a dealer mark that was thousands above MSRP. It makes sense why the dealership was lacking customers.

Be B

Beyond and above! Go to San Francisco Honda if you need transparent and honesty service. I can't say enough nice things about San Francisco Honda and its staff specially Mr James ! I bought my Honda cr-v from them. They got me what I need a excellent brand new cr-v by a very reasonable price. They check everything for service and are always transparent about what they are recommending and exactly what it will cost. It's hard to find that level of honesty in the automotive market these days, but it's alive and well here. Again I need to appreciate Mr James and Mr Johnny the whole department of San Francisco Honda for the beyond and above service. Customer service in not quite dead in the Bay area yet. Definitely will be going to this dealership for all my Honda service needs from now on.