Sound Feet Shoes

Dustin Angeron

Incompetent sales associates / questionable sales practices. Visited this afternoon to let the kids shop for some shoes. While waiting in line, the customer in front of me had questions about their reward points. The cashier spent 10-15 minutes talking with the customer giving them incorrect information about their rewards program/points and sales this weekend. When I finally got to check out, the the cashier asked if I'd shopped here before (I havent) and then asked for my name/zip code. When I politely declined, they demanded the information, saying that it is required to proceed with the purchase. When asked why, they said it is required for 'security reasons', but stores actually ask for this information for marketing purposes and it is not required to complete purchases. I took my business to Rack Room Shoes in Elizabeth City.

Tom Skeen

Amazing. So many size 14's I was spoiled. Tristan helped me and he was great. The whole staff was so helpful and friendly. I'll definitely be back when I'm in need of shoes!!

mattn73

While on vacation we came upon this shoe store. I've had 5 back operations and was in major need of a new pair. Shoes are one of the things I'm willing to spend money on. I was thrilled to see their selection of high end running/walking shoes. Plus, I wanted to support a local business, instead of buying my shoes from a big box store or Amazon. A nice young lady named, Savannah was super helpful and fun. We were in a great mood and she seemed to really enjoy helping me too. After trying on a few pairs I found what I thought were a pair of the best shoes I'd ever worn. They were Hokas and around $140. Once I got back to our place though, the left shoe not only hurt my foot, but the sole was really squeaky.... a definite defect that I couldn't hear while in the store. I was bummed. I really thought this was my new pair of shoes. So, we went back to the store and luckily Savannah was working. She was again super nice and did her best to help me find a pair to exchange them for. Unfortunately, there wasn't anything that worked. Savannah was super cool about processing my return and refund. My family who lives in the area said they'll check out the store soon, because one of them needs a new pair of shoes. We come back to visit every summer and will definitely stop back into the store to shop next year.

John Sellers

sales person helped me find just what I needed