Address: 3619 Nolensville Pk, Nashville, TN 37211, USA
Phone: +16154458874
Sunday: Closed
Monday: 10AM–7PM
Tuesday: 10AM–6PM
Wednesday: Closed
Thursday: 10AM–5PM
Friday: 10AM–6PM
Saturday: 10AM–5PM
Timbõ's Bandits
Our tax expert screwed our taxes up the IRS has to fix it then the manager Mrs newby said our fees would be refunded and they fixed what taxes the IRS couldn't fix and it's going to take 4+ months to get the rest of our taxes and now no one is trying to refund the 900$ fees it cost to have our taxes screwed up
Maxwel Nicoll
2 appointments and still couldn't do my taxes
Kimberly Baskin
Shay Newby is the woman who helped me with my taxes @ Jackson Hewitt, and she was absolutely AMAZING!!! She had so many people coming in last minute to do their taxes (like myself) and she handled it so great! She made me feel like she cared about helping everyone in the room and she was so nice and respectful the entire time. I definitely will be going back to see her every year in the future to do my taxes because this was by far the best experience I've ever had while trying to file. THANKS SO MUCH FOR ALL OF YOUR HELP SHAY, YOUR AWESOME!!!!!!
krystal howard
I had my taxes prepared by Shay this was my first time using this particular Jackson Hewitt but I have used Jackson hewitt before but I’ve never been screwed as much as I have been screwed with the lady name Shay this lady charge me $1800 just to screw me over I could’ve prepared my taxes with fast tax or anything other than Jackson Hewitt i will never use this location anymore I thought this lady was going to be professional but I had so many things that the irs told me she didn’t get right i just wisely suggest if you want to get screwed over then ho too her please no new customers go to where you been going thanks alot take it from me with no ties to the lady would give 0 if possible
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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