The UPS Store

Category: Shipping and mailing service in West Des Moines, Iowa

Address: 3775 EP True Pkwy, West Des Moines, IA 50265, USA

Phone: +15152251066

Opening hours

Sunday: Closed

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9AM–3PM

Reviews

Erin Calvin

Sep 7, 2022

Have used this store so many times. And don’t expect a lot but after calling 5 times today and failing to get any one to answer the phone. Went in to find that they don’t offer notary services after 5 (good to know) and the employee and the counter had nothing but attitude about it. Will be driving out of my way to use another location from now on.

Emily Nelson

Aug 28, 2022

Came here 20 minutes before they were supposed to close. As I open my car door, the employee sprints to the door and she starts to lock it and I ask her if she me closing and she says, “yup!” And immediately closes the door. TWENTY MINUTES before they were supposed to close.

Amanda Bell

Aug 25, 2022

This store really needs to work on customer service?! Nearly everyone is rude (including the owner when he’s there) I go for convenience only…

June shineflew

Jul 17, 2022

June 7-2022 The Manager there today, (I’m assuming). He was rude & short -not Pleasant at all? I’m Wondering how he got his managers job! The workers there are always SO AWESOME, I enjoy going in there, if needed.. And granted, I needed to pay fees and be instructed how to open my package differently, but he could of said it in a pleasant way. I believe that’s called, “Customer service” Always a great place to return my packages 📦💛👍🏼

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Questions & Answers

Does this UPS have rentable mail boxes?

Kitten Videos | Oct 15, 2021
Jackie Scieszinski | Oct 15, 2021

I am not sure

Can I use your store to have a pre-paid USPS package picked up?

Steve Richey | Oct 16, 2019
Daniel Ripley | Oct 16, 2019

Yes, you may drop off prepaid packages here

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