Octopus garden smoke shop

Glenn IT Specialist

Employees were very helpful and very courteous. Yeah I would shop there again

Ethan Emery (ItsFunner)

Worst vape store ever. They didn’t sell my 23 year old friend a water pipe because I wasn’t 21. We proceeded 2 hours later to send another friend to buy it but they continued to decline to sell even though she was above the legal age.

Landon Hivner

I guess it's OK never really had any problems when I go and staff are always willing to assist

Matt Mazzuckelli

Not bad but also not great. The selection is OK but they often lack alternatives within a category. I went specifically seeking an alternative to one I had purchased at this shop recently. The model of pen has a design flaw in the charger so I wanted to explore alternatives. I ended up getting a 2nd version of what I had and a competitor's model. The CM broke before I could use it. Now obviously this isn't the store's fault. But I was not pleased at the prospect of having to deal with warranty stuff before I had used the unit even one time. I called and spoke to the person who sold me the units. The FIRST thing she did was remind/scold me for not taking her recommendation on the superior brand (keep in mind, I did actually buy one of those too). Then after she agreed to swap out a part for me to save me the warranty issues. she told me I had to pick a different day to come to the store. Not because they aren't open but because of I don't even know. It's almost an hour drive for me. I don't have a different day. And if we're just swapping parts, leave the part with a note for whoever is working. I don't see what's so hard about this. So at this point I am just going to accept the dud unit, and maybe deal with the OEM warranty and maybe not. However I won't be back to a store where I'm scolded over buying an item they sell, especially when I am also buying the one recommended. And the disorganization over swapping out a part is off-putting to say the least. I've had much better luck at other OG locations over the years. I'll stick with them in the future. I am in no way blaming the retailer for the issue with my unit - it was in a sealed box. It was how they handled it I don't care for.