Tractor Supply Co.

Heather M

Shopping: the customer service is either Great or meh - just depends on what you need and whose working. Cashiers are usually very friendly. Dog Wash - I was so excited when this opened cause the one I'd been going to in Asheville didn't reopen after covid. Went right after it opened and it was great. I've been about 5 times - the last 2 times i went the shampoo selection was very limited and all bottles were almost empty and the last time it needed some attention (like sweeping - especially in corners). For free shampoo I'm not really picky (i'd be fine with generic) , but it would be nice if there were a couple of choices and that those choices were always stocked so customers knew what to expect (For instance, maybe they would always stock bark 2 basics: puppy, sensitive skin, and one of the scented ones or whatever - as long as it was consistent and well stocked).

Teresa Roberts

Found what we needed, was instock, thank goodness. Went straight to the checkout, no waiting, cashier was very friendly. Total time to get 50lb bag of dog food. Less than 10 min

James Brookins (JimBo')

It is the details that count and those are both the bad ones and the good ones. Today I got both. Nicely greeted as I entered.(the good details) As I strolled shopping I inquired where car battery chargers would be. The clerk directed me (in words only)but he wass not sure that they had any.(the good details) Kind assistance but at the same time not sure of items in store? (the bad details) Later after looking for myself and found zero chargers, only jumpers. I was taking qts of oil from the higher shelf when the clerk walked up and asked if I needed any help. (the good details) I thanked him while it was the last qt. It was very nice for him to ask. He atually helped hold the door open in the garden locattion as I exited back into the main store. (the good details) At check out one item rang up at a higher price than what the price tag displayed with the item. It was the main reason I was buying them because of the price on the display. Not a big difference in money, but it was the miscommunication of important customer information. The tomato cages were priced $1.99 but the cashier charged $2.49 (the bad details) When I told her that the pric tag said $1.99 she said that the price was $2.49. (the bad details). The price displayed should have been given but was not. ( thats not right... bad details) What I also found interesting was this. I came to this Tractor supply for a weed eater that was on the floor yesterday. But sold while I waited. I drove to the Waynesville store where three of those weed eaters were on the shelf. I took one to the register in the Waynesville store and was charged a higher price than what was on display. Between the two stores I spent about $50.00 extra dollars for mispriced or items in the wrong shelf (as it was at the Waynesville location with the weed eater on the wrong hangers) So I guess the moral of the story is. While Tractor Supply has kind staff offering help yet some unsure of what is sold. I think corporate Tractor Supply needs to make sure inventory is priced correctly and that they (corporate) should honor displayed prices. Instead of false or misleading sales tactics. Sorry corporate I tell this like it is. Pay attention to DETAILS if you want totally GOOD reviews. My tip to shoppers... beware of price change right at the register because Tractor Supply will not always charge displayed prices. ////////////////////////////////// Just do better I'll give five stars next time (if details honor it)?

Ashley Williams

The store it's self is great and the employees are great as well. But do NOT, ever buy baby chicks online from them .. they WILL arrive dead more than likely .. and the delivery people could care less. Leaving them outside of a closed post office when it's freezing out .