Creature Comforts Pet Resort

Category: Pet boarding service

Address: 1437 Pontiac Rd, Angola, NY 14006, USA

Phone: +17165491761

Opening hours

Sunday: 12–4PM

Monday: 7AM–12PM

Tuesday: 7AM–12PM

Wednesday: 7AM–12PM

Thursday: 7AM–12PM

Friday: 7AM–12PM

Saturday: 9AM–4PM

Reviews

Sondra Richards

Oct 5, 2022

They are very welcome and wonderful. They loved my german shepherd puppy and he behaved for them extremely well! When I try to even rinse him my 4 month old pup is a demon, but apparently he liked them so much he acted like an angel.

Danielle Eaton

Sep 24, 2022

Brought my puppy in for a 20 minute evaluation.. they called me 5 minutes later and said it wasn't gonna work... 5 minutes. Waste of time.

WAYNE Jones

Sep 7, 2022

The staff have taken great care for our dog from the time we gotten him over a year ago. Just my opinion they have done a outstanding job helping our boy become a fantastic dog. Thanks crew !!

S N

Aug 11, 2022

We have taken our dogs here for years. The staff is amazing and we have had nothing but positive experiences.

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Questions & Answers

What are your hours?

Creature Comforts Pet Resort | Oct 13, 2022
Creature Comforts Pet Resort | Oct 13, 2022

Monday through Friday: 7:00am – 7:00pm (closed 12:00-1:30 for lunch), Saturday: 9:00am – 4:00pm, Sunday: 12:00 – 4:00pm, and we have a caregiver onsite 24/7!

Do you offer cat grooming services?

Creature Comforts Pet Resort | Oct 12, 2022
Creature Comforts Pet Resort | Oct 12, 2022

Yes, we do! Our cat grooming is great for long haired felines or summer time relief. Grooming includes bath, nails trimmed & ears cleaned

Do you offer grooming for dogs with reduced mobility?

Creature Comforts Pet Resort | Oct 12, 2022
Creature Comforts Pet Resort | Oct 12, 2022

Absolutely! Our walk-in shower is prefect for pups with reduced mobility and larger breeds!

What are your check in/out times?

Creature Comforts Pet Resort | Jun 17, 2022
Creature Comforts Pet Resort | Jun 17, 2022

Our resort works similar to a hotel. You are welcome to Check In/Out anytime during our lobby hours. However to ensure your pets room is ready for their stay, reservations are required for both arrival and departure times from the resort. Rates are per day, 1 day is considered an overnight with a check-out before noon the next day Monday-Saturday.

Do you offer multi-pet discounts?

Creature Comforts Pet Resort | Jun 17, 2022
Creature Comforts Pet Resort | Jun 17, 2022

Yes! We can board pets from the same household together. Our per-pet incremental fees drop dramatically after the first family pet.

Do you offer undercoat removal?

Creature Comforts Pet Resort | Jun 17, 2022
Creature Comforts Pet Resort | Jun 17, 2022

Yes we do! Prices vary depending on breed, coat, and time! Give us a call to schedule!

What do you cover in your dog training classes?

Creature Comforts Pet Resort | Jun 17, 2022
Creature Comforts Pet Resort | Jun 17, 2022

Some of the topics we cover in training are: Puppy Socialization, Watch Me, Sit; down; leave it, Nipping/Biting, Recall, Jumping, Loose Leash Walking, Housetraining/Crate Training, Polite Greetings, and Give and Take! Give us a call to discuss additional topics you feel your dig might need!

Can I board a pig?

Creature Comforts Pet Resort | Apr 18, 2022
Creature Comforts Pet Resort | Apr 18, 2022

Yes! Give us a call to book!

Why do you require a free bath after 7 nights of boarding?

Creature Comforts Pet Resort | Apr 18, 2022
Creature Comforts Pet Resort | Apr 18, 2022

Our boarders participate in a variety of services offered during their stay with us. We insist on one more pamper service before they go home – so they go home fresh and clean when you reunite. You can always upgrade to a spa bath package or a full service grooming. We offer the spa bath package at a reduced rate for boarding dogs/cats. The spa bath includes bath, basic brush out, premium shampoo options and 2 extra services of your choice-the most popular being nail trim and ear cleaning.

Why would my dog prefer resort boarding with you over a pet-sitter in our home?

Creature Comforts Pet Resort | Apr 18, 2022
Keith Bradley | Apr 18, 2022

You're better off having somebody watch your dog at your house. You won't be nickled and dimed

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Why don't you have open or group style overnight boarding?

Creature Comforts Pet Resort | Feb 17, 2022
Creature Comforts Pet Resort | Feb 17, 2022

We only allow pets from the same household to stay together overnight. We have designed our resort to provide the utmost in safety and comfort for your pet(s). In our view, open boarding leaves the potential for dog altercations, the increased likelihood of the spread of communicable illnesses, and the decreased likelihood of a quiet and needed night’s rest. Creature Comforts invested in multiple air-handling systems that allow total and complete air changes in multiple zones, including the common or open areas and the sleeping suites. Additionally, we aimed to reduce noise by creating sleeping suites for each dog and adding sound-reducing materials to the interior of the walls. Not all dogs have the appropriate temperament for group play or group sleep. Our staff thoroughly cleans each suite and prepares each suite for your dog or cat. During, and after a long day of play and activity, we also clean the large day camps and common areas. If the pets slept in the common areas, we could not adequately clean and prepare them for the next day of play. After a long day of play and activity, the dogs and cats require their rest in a clean, quiet, environment without distraction.

What if I have an emergency and I need to bring in my pet? How do I reach you?

Creature Comforts Pet Resort | Feb 17, 2022
Creature Comforts Pet Resort | Feb 17, 2022

We advise you keep a current file and vaccination records with us at all times in case of an unforeseen emergency. This allows for smooth admittance to our resort during stressful times. If your emergency is during business hours, you can reach us by calling the main number at the resort. You may be asked to leave a message after hours, messages are checked nightly.

Is there 24-hour staff coverage of my pet?

Creature Comforts Pet Resort | Feb 17, 2022
Creature Comforts Pet Resort | Feb 17, 2022

YES! Staff stays over-night and checks on each and every dog and cat. In fact, the overnight staff submits a report in the morning to ensure that we delivered the previous day’s care and services specifically requested for your pet. Staff members also clean and do laundry while your pets sleep.

Are you locally owned?

Creature Comforts Pet Resort | Feb 17, 2022
Creature Comforts Pet Resort | Feb 17, 2022

Yes, our dog kennels and daycare are locally owned and operated!

Do you offer a tour of your dog kennels and daycare?

Creature Comforts Pet Resort | Jan 18, 2022
Creature Comforts Pet Resort | Jan 18, 2022

Yes, we offer a tour of our pet resort and dog daycare with no appointment needed!

Is there a way to monitor my pet in their kennel?

Creature Comforts Pet Resort | Jan 18, 2022
Creature Comforts Pet Resort | Jan 18, 2022

Yes, webcams are available in all suites with your dog boarding service that allow you to log in at any time, 24/7! Call now for more information.

How do you clean your dog kennels?

Creature Comforts Pet Resort | Jan 18, 2022
Creature Comforts Pet Resort | Jan 18, 2022

Every area is cleaned with a high pressure hydro cleaning system with added sanitizers between guests! Call now for more information, or visit our website!

What is your indoor splash park?

Creature Comforts Pet Resort | Dec 19, 2021
Creature Comforts Pet Resort | Dec 19, 2021

Splash Pad’s are a healthy and safe way for your furry friends to enjoy playing with others while getting wet! Creature Comforts is one of only a few pet resorts in the country to offer an indoor, year-round option for splash park play groups. Call for more information and rates!

Do you offer any training at your location?

Creature Comforts Pet Resort | Nov 19, 2021
Creature Comforts Pet Resort | Nov 19, 2021

Yes, we offer dog training classes! Please call for class details and availability.

Do you offer pet grooming services?

Creature Comforts Pet Resort | Oct 15, 2021
Creature Comforts Pet Resort | Oct 15, 2021

Yes, we do.

Do you board cats?

Creature Comforts Pet Resort | Oct 15, 2021
Creature Comforts Pet Resort | Oct 15, 2021

Yes, we do!

Is there 24/7 staff coverage for my pet?

Creature Comforts Pet Resort | Oct 15, 2021
Creature Comforts Pet Resort | Oct 15, 2021

YES! The staff stays overnight and checks on each and every dog and cat. In fact, the overnight staff submits a report in the morning to ensure that we delivered the previous day’s care and services specifically requested for your pet. Staff members also clean and do laundry while your pets sleep.

When are you open? What is check-in and check-out time?

Creature Comforts Pet Resort | Oct 15, 2021
Creature Comforts Pet Resort | Oct 15, 2021

OUR LOBBY HOURS Monday-Friday 7:00am – 7:00pm (closed 12:00 – 1:30pm for lunch) Saturday 9:00am – 4:00pm Sunday 12:00 – 4:00pm LOBBY CLOSED HOLIDAYS – See Below We are fully staffed and taking care of our guests 365 days a year, but we are CLOSED to the public on the following Holidays: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, New Years Eve (close at noon) Christmas Eve (close at noon), Christmas Day, and New Years Day. CHECK-IN AND CHECK-OUT Our Resort works similar to a hotel. You are welcome to Check In/Out anytime during our lobby hours. Rates are per day, if check-out is before noon Monday-Saturday the daily rate is waived. Sunday the daily rate applies to all boardings. For more information on our polices please read our Pet Services Agreement. On site care is provided 24/7; Early/Late/Holiday Drop Off or Pick Up may be accommodated if scheduled in advance. A fee will apply.

I heard you are looking to hire part time employees. I would be interested in hearing more about the position. I am 66 years old, have raised 4 guide dogs, never had human kids only 4 legged ones. I puppy sit frequently.

Joanne Dobler | Oct 16, 2019
Justin Miller | Oct 16, 2019

I would call them.

Are you currently accepting internships?

Lily Schafer | Oct 16, 2018
L.A. Wit | Oct 16, 2018

Why would you want to? There are better places

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