CommUnityCare: Oak Hill Health Center

Category: Community health centre in Austin, Texas

Address: 8656 State Hwy 71 Suite C, Austin, TX 78735, USA

Phone: +15129789820

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Karla Palacios

Oct 14, 2021

Avoid the place!!! Terrible attention and discrimination. They usually don't have appointments available when needed, when you call they leave you on hold with a recording for a long time. The treatment of the doctors is excellent once you attend the consultation, but the rest, above all, a receptionist with bloody despot glasses and little accessible and understandable.

London Richards

Apr 22, 2021

It takes days of waiting and hours on the phone, on hold to get these quacks to do simple tasks...like refill a prescription. I get better service for my DOG at the VETS!

Raine R

Mar 7, 2021

Dr. Welch is literally never there. I’ve had multiple appointments canceled because she doesn’t show up. Pawns off her responsibilities to the PA, who then has to text her/call her for advice. Apparently cannot read a chart to realize she’s prescribed me the medicine for a health condition, so when there was an issue she wanted the specialist to handle it ( which I’ve never seen and provided info I couldn’t get in for 2 months to see ) I’ll give Erma 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ stars! The receptionist/ medical assistant. Who met me at the door, took my lab report, and noted everything I brought from the hospital visit. Because it takes months to get into that clinic I needed someone to advise me of how to safely increase my medication. Erma called the next day to advise me Dr. Welch wanted the endo to handle my medication increase I reminded Erma there was no specialist, I’d never seen one, she had the PA in the background texting Dr. Welch to remind her of such, then Erma called me ( not the doctor) and provided the dosage increases. She is the epitome of a medical professional! The doctor should take lessons!

David Yiengst

Oct 28, 2020

No one answers phone.... on hold for 20 minutes still in eternal hold....

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Questions & Answers

Why won't they answer the phone so an appointment can be made?

Betty Jane Enno | Oct 16, 2018
Emmanuel Juarez | Oct 15, 2020

I had an phone appointment today 7/29/2020 at 9:00 am. Nobody has ever called. I had to spend an hour calling the clinic with transfers to external phone numbers that don’t work and that they put you on an incredible hold forever and never be responded, ever. Had to waste my time at work doing that process. It’s incredible that since 2017 the whole CommunityCare administration and system has changed to lesser reliability.

What are the lab hours at the oak hill clinic

Vandell Langham | Jan 18, 2022
Sandra Gonzalez | Jan 18, 2022

Mon, Wed and Fri 8:00am to 11:20am 1:00pm to 4:20 Closed for lunch at 11:20am to 1:00pm

How do I sign up for maps and where do i go to do so?

Taylor Rivarde | Oct 16, 2018
Linda Barr | Oct 15, 2020

Call 311 to apply or renue a map card

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