Weekend Road Test

Nathan Afework

This driving school is a joke. They never pick up the phone. I call in the morning because they say that's the best time to call them and they never answer. One time I called, they picked up, and the man on the phone said to call him back at 10 30 when he's at the office. I called back 3 times at 10 30 and he never answered. Another issue is scheduling. I've scheduled lessons with the owner and he prints out the time and tells me the time of the lesson. Twice, when I went to the school for my lesson so I could get picked up and drive, they didn't show up. Then I called the driver themselves and they state that they never were told by the owner/scheduler that I had a lesson that day. If I could, I would have never chose this driving school. Even though it's on the cheaper side, I would go somewhere else and pay another 100-200 dollars.

Robin Montague

Do not use this school. Horrible communication. My daughter passed but only because you have to pay $150.00 cash when you take the test and you don’t test locally. Her test was in Brockton at 8:00AM on a Saturday. They would not tell us when it was scheduled until 2 days before. The test was not on the actual road but in a parking lot at the Registry. Seems suspicious to me.

Andrew Fitzpatrick

0/5 experience. Worst customer service I have ever experienced in my life. Completely unprofessional. First and foremost, I was put in a car with an instructor who was clearly under the influence of marijuana. This alone warrants this place being reported to the government. Secondly, scheduling is terrible. John agreed one time with me on the phone and then gave his drivers another time. This happened three times (out of 4 lessons total). My test was supposed to be tomorrow, 4/16 and John calls last second to cancel. He never put me in for 4/16 in the first place and did not have the decency to tell me this earlier. When I expressed my dissatisfaction on the phone with John, instead of accepting his fault he just says that he does not want me as a customer and will give me a refund. Given what other people say in this review section, I will be lucky to see this refund. I will report this company to the mass government, it needs to be shut down.

J. Roberto Garcia

Where do I start? First it's not in Boston, second it is extremely unprofessional and third they flat out lie. After waiting over two months to do the parent course and after repeated attempts at booking driving lessons over the course of three months, I was fed up. Don't waste your money. Also, they DO NOT open at seven as stated even when you have an appointment on the day (apparently they don't know how to manage Boston traffic). Lastly, I was assured by Mr. Baez that my charge would be reimbursed (with subtle threats and all) but they were either too lazy or extremely irresponsible so I had to go through my card. Like I said, very unprofessional.