Bank of America ATM (Drive-thru)

V m

My experience was good. Teller was kind, prompt, respectful and more importantly - efficient!

Thomas Duca

Went to deposit a check at the counter, teller tells me to use the ATM... check clears than gets adjusted with no reason why on mobile app, I call customer service and they tell me they aren’t sure why and I should call the issuer of the Check (no issues on their end). Go in today to try to figure out what happened, I’m told the reason why is because “my wife isn’t on the account”.... 2 hours later no resolution other than I’ll be waiting 5-7 business days for the check return and I’ll be leaving BOA after 31 years... by the way all this could’ve been avoided if the teller took one look at the check, did I mention I was the only customer in the building at the time.... customer service at it worst!

Megan

I hate the brunch which is very near me. The very old and black Asian lady teller is very disgusting. Every time I deposit checks she is so rude. She is always Ask me if have debit card with big voice even I write down all my information and account numbers. Seems like she doesn't want work any more for the bank and customers just want throw away my checks out of the bank. If she is so lazy why the boss hire her to treat customers like this? If she continue be a teller this bank will close soon because The old lady damage the banks customer service every day. I am a premium customer long time with Bank of America but I will move my all money out and close my account until the bad attitude dark lady has gone. Please go somewhere else away the bad service here.

Betty Gaines

Just left this place and it was horrible. Only one teller on duty. The manager Jose said "too bad....use the ATM. Corporate doesn't give me enough help." This used to be a good bank. Not sure what happened but they have really gone downhill.