Mission Hospital

Category: Hospital

Address: 509 Biltmore Ave, Asheville, NC 28801, USA

Phone: +18282131111

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Marie Armstrong

Oct 11, 2022

Had surgery here on Monday October 10th after coming to the emergency room earlier that morning around 4:30 am. They got us back as quick as possible which was about 45 minutes after my arrival, got me to the ultrasound around 7:20 and had pain medicine by the time I came back from the ultrasound. I was in the surgery prep area by 8:40 that morning and by the time 10 am rolled around I was headed to surgery. My ER doctor and nurses were wonderful and Jennifer (my nurse) was so friendly and caring. The surgeon and his team were amazing as well and everyone in both recovery phases were attentive and sweet as could be. All in all this surgery went smooth and they all really kept me at ease and my husband informed throughout the whole process considering this was an emergency surgery and not planned it went well. I have no complaints about my experience here at Mission and I have seen worse surgery experiences at Haywood over the years. I'm glad I had a great team of doctors and nurses that morning who helped diagnose me and get me into the OR as quick as they did. The follow-up phone call this morning after my surgery was good as well, I had an opportunity to ask questions and get clarification on some of the things I had forgotten about yesterday due to the groggy state I was in after surgery. Overall I give Mission A 5 star rating.

Tanya Raines

Sep 29, 2022

Where to begin....first they made my elderly sick mother push me to the place I was scheduled for a procedure as I'm unable to walk distances. Then after my procedure the doctor allowed me less than 5 minutes of his valuable time to explain nothing. It was a nightmare from beginning to end.

Kelsey Crabtree

Sep 29, 2022

My infant son had an allergic reaction and our pediatrician's on-call nurse recommended we take him to the ER. We were there over 7 hours, from 9:15 PM to 4:30 PM, without being admitted. My son even aspirated on his own vomit and stopped breathing for a moment. Other patients were asking the nurses to admit my son, and even offering to help him themselves. His vitals weren't checked until an hour before we gave up and left. I took my son to his pediatrician's office the next day and they were floored by the lack of care my son received. This was my son's 4th time in the ER since birth, unfortunately, and each time has been different. I don't blame the staff - I blame HCA for overworking and under-staffing an ED and putting us and countless others at risk.

Hunter Fluegel

Sep 27, 2022

Terrible hospital, as someone that works in the er I know how you are supposed to treat patients and family members, this place is nothing but a joke. They refuse to keep family updated or let them see patients in the er out of sheer laziness. All the staff I have spoken to have been completely useless and are of no help, they lie over the phone. And good luck trying to get ahold of a nurse. Worst hospital I have seen yetπŸ’©

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Questions & Answers

How long are you allowed to stay at the psychiatric unit if you need extreme care

Taj Isom | Oct 15, 2018
Kara Nash | Oct 14, 2020

The average length of stay that private insurance covers for someone who is suicidal, homicidal or delusional is 3 days. The case manager on the floor can appeal for more days at the end of that 3 days if the patient hasn't sufficiently stabilized. Discharge plan definitely comes into play too, although less than it used to.

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Closest pet friendly hotel near Mission Hospital in Asheville NC?

Nancy Weber | Oct 14, 2021
Tammy Hughes | Oct 14, 2021

I believe Best Western on Tunnel Road

Can you visit a family member that's in ICU?

Tanya Roberts | Oct 14, 2020
Boomer Young | Oct 14, 2020

Not during this virus. No visits allowed

Are all the rooms private?

Teaka Weber | Oct 15, 2019
Roger E. Mclean | Oct 15, 2019

I've been in mission so many times and always get a private room...even in other states....I have never got a shared room...

who should I talk to about reporting a staff member in the Copestone Adolecent unit?

Luki LilCinnaroll | Oct 15, 2018
PAT BARTON | Oct 15, 2018

Several top people. Human resource at the main office, manager and their supervisor! Not just one. As we know , they will not think much of your complaint. Then after reporting always double check to see if any action had been taken. Remember even if they speak to that reported staff member, they always take their side. Unless you have some direct proof. But don't give up.

Do they have smoking are or some where off site you can go?

Julius Chastain | Jun 16, 2022
John Mac | Jun 16, 2022

No smoking on any Mission properties have to leave to smoke

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So a wife can't get in to see her husband because visitation doesn't start until 9?? Bs I say

Julie Belval | Nov 18, 2021
Margie Stephans (MAPS) | Mar 18, 2022

When my husband was there in January I could go in anytime as long as know one else was there. If someone was there in the morning I had to wait until the evening. One time I went someone had been there earlier and I was told I couldn't go up .I cried and said I just traveled over an hr and the nurse said come up. I even stayed with him in ICU.

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Do they provide shuttle service back and forth to the rathbon house?

Billy Wike | Oct 14, 2021
John Forester | Oct 14, 2021

Actually, they do...☺️. https://thelaurelofasheville.com/communities/homes/mission-rathbun-house/#:~:text=A%20shuttle%20to%20and%20from,2%2C000%20families%20and%204%2C500%20individuals.

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Is there a pet walking area?

Derek Houck | Oct 14, 2020
chris lipscomb | Oct 14, 2020

I had back surgery and was in the hospital for 3 days and left im not sure about the pet walking area but i will say from the 6th floor i was able to see lots of places i thought someone probably could walk a pet if needed

can you talk to a patient on the phone in their room?

Jerry Parks | Oct 14, 2020
DENNY VOGT | Oct 14, 2020

You should be able too.

Can you send flowers to a patient after surgery?

Mary Folkins | Oct 14, 2020
Barbara Little | Oct 14, 2020

Not sure can't see why not flowers comes in everyday .!

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Does hospital lodging for our state visitors

Jeffrey Dobbs | Oct 14, 2020
Brent Sorenson | Oct 14, 2020

They actually have a facility called The Rathbun House not far from the hospital for patient's and or family. It's available through a referral by the Patient's charge Nurse and/or social worker at Mission. It's free of charge and is limited to 14 days per calendar year. There is however a $40 key deposit that you will get back at check-out. They have a fully functional kitchens that you'd be assigned to by your room number. There is maximum of 4 guest in one unit that can stay at a time. There is no televisions in the rooms, but they have certain areas around the facility that you can watch TV or participate in other forms of entertainment such as board games, etc. It's quiet and tucked back into the woods. Very peaceful, and relaxing!;we stayed there years ago when my grandmother was at Mission and just recently stayed there when our Mother was at Mission! It's a great way to be with your loved ones and still get the rest you need without all the stress factors!

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Who do I need to talk to about having someone committed who is a danger to himself and has come addicted to drugs and living on the streets now

Angelique Parton | Oct 14, 2020
Shane Hoots | Oct 14, 2020

Any law enforcement agencies can help with that or the ER

does this hospital treat bi-polar patience

carl deeter | Oct 14, 2020
Finn Russell | Oct 14, 2020

Yes, the psychiatric unit will. Go through the ER for that.

Hotel closest to hospital?

Kathy L | Oct 15, 2019
Kayla Flack | Oct 15, 2019

Holiday inn and double tree.

How many beds in Mission hospital?

Diane Vestal | Oct 15, 2019
Kayla Flack | Oct 15, 2019

What part?

Is there a hospice house close to memorial mission hospital

Jan Owens | Oct 15, 2019
Shane Hoots | Oct 15, 2019

Yes

My bf was sent to copestone and I want to go see him where do I go to see him at the hospital?

Dark Wolf | Oct 15, 2019
Finn Russell | Oct 14, 2020

Go to the Copestone front desk is what I would figure.

How can I access/receive my medical records?

Jerry Malsh | Oct 15, 2019
matthew bishop | Oct 15, 2019

Deceased relatives records deceased relative records

Do they do colonoscopy & Endoscopy at Missson?

Maonie Littlejohn | Oct 15, 2019
Nicole Fish | Oct 15, 2019

Yes they do.

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Is there a Mission Hospital in Marion or Morganton?

Maonie Littlejohn | Oct 15, 2019
Michael Smathers | Oct 15, 2019

Your better off going to Asheville

Does Mission Hospital allow oil defuser in maternity rooms?

Jade Holmes | Oct 15, 2019
Vandy McCall | Oct 14, 2020

I personally wouldn't see why not, your the one doing all the work, make it as easy as possible!

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I WILL BE IN THE LABOR ROOM WITH MY DAUGHTER WHERE CAN I PARK?

Marvin Pate | Oct 15, 2019
Kayla Flack | Oct 15, 2019

There is a deck there and it free parking .

Can i bring my dog"Bubby" in to see my Granny?

Joel Abernethy | Oct 15, 2019
Nikki Coleman | Oct 15, 2019

Not unless it is a service dog and you have papers on you to prove so.

where's the surgery entrance?

Anara Brinmere | Oct 15, 2018
Florence Mattison | Oct 14, 2020

Where is the SATU.

What are the visiting hours for mental ward?

Bryan Wilson | Oct 15, 2018
ashlyn is here | Oct 15, 2018

I was actually on the mental word once and the hours where Tuesday from 1-4 and Thursday 5-7 You also must be family or friends to visit them.

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Father is in Mission Cancer unit I am from out of town & need a place to stay for a couple of nights, but my funds are limited. Is there any housing available for family ?

Jayme Earle | Oct 15, 2018
Larry Pierson | Oct 15, 2018

Didnt think there was but learning of theRathburn house. some rooms have some way better options for one family member staying which I have had to use. If you aren't familiar with local hotels i could give a couple suggestions based in budget. Send me an email, glad to help.

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Does mission memorial take blue cross advantage

James Evans | Oct 15, 2018
Sonya Henry | Oct 15, 2018

I think Regular BCBS, but no secondaries like Medicare and Medicaid.

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How do I nominate a nurse for the daisy award

Juanita Wolfe | Oct 15, 2018
Alexandra Sattler | Oct 15, 2018

I think you can do it online but I do know for a fact that they can give you a paper to fill out in person.

How do you find the obituary for memorial mission hospital

Arminda Schafer | Oct 15, 2018
PAT BARTON | Oct 15, 2018

Call ask mission hospital if they have such a thing. I doubt that's a personal family thing. Could b a invasion of privacy if they list deaths. Unless they have family permissions. ..

Having panic attacks and very bad anxiety and chronic pain in my back

Mark Grasty | Oct 15, 2017
PAT BARTON | Oct 15, 2017

Go to your dr, first.

Why did mission hospital and there drs just put all blue cross patients in a situation that they are now out of network patients?

Toni Burns | Oct 15, 2017
RainingDogs | Oct 15, 2018

I would say greed. We can't choose an insurance company and Mission ditched all of us on BCBS of NC. There are other places to go that are not owned by Mission. I will keep going to those other places. Mission is advertising their doctors again. Looks like they are trying to get business back. Don't go back. Help stop their monopoly. They say they care and are there for you, but only if you have 10's or 100's of thousands of dollars. That's my take.

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Is there recliners or any comfortable sleeping arrangements in ANY PATIENT ROOMS ?? never seen one myself

PAT BARTON | Oct 15, 2017
Juanita Wolfe | Oct 15, 2018

In the J wing on every floor has a coach to sleep on, it is pretty comfortable too. In med/ surgical I.C.U. in my husband's room, they had a recliner that wouldn't recline! I was so uncomfortable and sore for a week!

What is the difference between mission hospital and st Joseph’s

Judy Lowe | Oct 15, 2017
Juanita Wolfe | Oct 15, 2018

I don't know about mental health but I do know for certain that they transfer patients there that need long term care and/ or physical therapy. They first tried to send my husband to a nursing home/ rehab. I wouldn't allow it. Then they tried to send him to St.Joseph's for long term physical therapy.

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