Address: 938 Parkway, Gatlinburg, TN 37738, USA
Phone: +18654365607
_Take_a_Hike13
Stayed 4 nights in an updated room 217. Great location right on the strip. Everything was great until the second to last day. I walked into the bathroom to brush my teeth grabbed a towel and a roach fell off the towel onto the counter. I wanted to give this hotel the benefit of being under a remodel and trying to turn this old hotel around. But this was something I can't overlook. I wanted to love this place because of the location but with the paint chips in the pool because it has been painted over and then filled with water. The old coaches off the elevators, then the roach incident I don't think I'll be back. For the price I paid it was strictly because of the location, this place definitely needs a deep cleaning and a facelift. We were afraid to bring food back to the room after this or afraid to bring the pest back home with us. Read all the reviews and consider looking for a different hotel on the strip.
Gregory Hall
Good if you are on a budget and want to be down town but well used. Everything worked and was clean. The bed was really good. Easy walk to everything. I did get pointed briefing on keeping the room key away from magnets, not sure what to make of that. Overall ok.
Adrian Maxwell
Got to stay in one of the renovated rooms and really enjoyed it. The staff was very friendly; we got into town two hours before the official check-in time, and while our room wasn't ready yet, we were still allowed to park and they called when it was ready, which was still an hour prior to check-in. The location is great, close to pretty much everything. The room was large, clean, and the beds comfortable. TV worked just fine, bathroom was clean and working well. If I had to pick something to complain about, it's just that the curtain doesn't block out the sun very well, but it doesn't affect sleep (unless you're napping in the middle of the day.) The stay was during renovations, so yeah, there's stuff around, but it's not a big deal. Absolutely worth the price. (It's April, so I can't comment anything about the pool.)
Muffin and Funtime foxy Nothin
Booked this on booking.com for two nights didn’t make it down the first night so called and explained I didn’t get off from work in time the lady was super friendly ! Yes I understand your under renovation at the moment for updates to your property totally fine! What I’m not ok with is brown water from the faucets I called the front office as soon as I turned it on she told me to run it for a few min and it would go away well I ran it over an hr or so and still brown murky water maintenance said they had done all the could do!!! So out my money know option for a refund or anything so I booked another room and turned my keys in never would I stay somewhere I couldn’t shower or have a glass of water sorry I had to leave one star if left up to me I would have left no stars I truly can’t believe I wasn’t offered a refund but I’ll take it as a loss and move on I pray your other guest have a better experience than me
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They started working on them in January, the elevator has been upgraded and some of the sprinkler system too. We go about once every month or so, if you want I'll let ya know what it looks like next time. Probably go in late March or early April.
Yes the room we were in had a door to the adjoining room as well.
Just basic stuff,cereal, muffins yogurt and fruit...
They have balcony area with each room and chairs that accommodate smokers. They also have outside lounging areas too.
The hotel is right on parkway, the parking lot slopes up hill above. I would assume should be able to see fine.
They did last year when I was there but that may have changed.
no
We had a small fridge in our room, because we used it. Cannot remember if it had a microwave, sorry.
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