The Westin Hilton Head Island Resort & Spa

Category: Hotel in Hilton Head Island, South Carolina

Address: Two Grasslawn Ave, Hilton Head Island, SC 29928, USA

Phone: +18436814000

Reviews

D Grant

Oct 15, 2022

Very pricey but towels were scratchy, tissues & toilet paper were very cheap & rough, no lotion, facial wipes or any other things normally provided at this price point, except shampoo, soap and conditioner. Paid extra for an ocean front room but a brick wall in front of my balcony railing blocked the ocean view completely from the room. You had to be standing at the front of the balcony to see the ocean. I paid extra for that?? Will never stay here again.

Ryan Frimel

Oct 10, 2022

The resort overcharged me. I cannot get a hold of anybody to rectify the situation. Very poor customer experience.

Jason Holder

Oct 10, 2022

We’ve stayed here several times through the last ten years, and it’s always a pleasure. The rooms are clean and comfortable, the staff is always friendly and professional, the pool areas are relaxing and beautiful, and the restaurants have great food and a good drink selection. We go out of our way to stay here whenever we’re in the area.

Mrs. Red Beard

Oct 7, 2022

We were able to book this fun hotel during an “off week”. We spent 2/5 days without leaving. They truly offer everything. Not long after we checked in, they sent us 2 free app coupons & a bottle of champagne with a thoughtful note for our anniversary. Our king room was clean & spacious. The bed was SO fluffy, which I loved. We had a partial ocean view which was nice bc that wasn’t what I booked. Most reviews say rooms are outdated, I guess they kind of are but it’s not terrible. Every day we walked past rooms being cleaned, like furniture flipped over & scrubbing. (I’m sure it’s easier for them to do in down time.) I was seriously impressed. The room had complementary water & coffee, a fridge, iron, hair dryer..etc Our only inconvenience was no microwave for leftovers. All of the staff was so welcoming and kind! Someone said they were short handed, like everywhere, but we didn’t really notice until our last day when a lot more people started coming in. Even then, it wasn’t a problem for us. The Spa! I wish we would’ve thought to book services sooner. It’s pricey but worth it! The pools are nice & grounds well manicured. Pools close at 9 which was disappointing. We wanted to use the hot tub at night but couldn’t seem to get there before then. The walk to the beach is easy with a nice path. We took advantage of the lifeguards umbrella & chair rentals. I believe it was $40 a day. The beach was a little crowded the 2 days we were able to go. I just thought, I couldn’t imagine how busy it would be in the summer. Last, find the breakfast buffet! They have everything. It was wild. Lol Overall, we would stay here again if it was in our budget & low crowds. This place is expensive along with every extra thing to go with it. It was our anniversary so we splurged. We enjoyed every day!!!

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Questions & Answers

Convenient to Parris I Marine recruit graduation???

Linda Cox | Oct 15, 2019
Linda Cox | Oct 15, 2019

The question was changed after I posted it. It's supposed to say Parris island, instead of "parties". As in Marine graduation at Parris Island!!!

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Are pools heated?

Igor Bendersky | Apr 17, 2022
Thomas Bellamy | Apr 17, 2022

I believe one is

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Are there 4 or 5 great coffeehouses @ Hilton head SC? Other than Starbucks?

Benny Greene | Sep 30, 2022
Steve Woodhouse | Oct 7, 2022

Don't know. I only go for coffee, don't drink it.

Are the pools wheelchair accessible? Is the outside grounds wheelchair friendly? Can I rent a beach wheelchair weekly in a 15 mile radius ?

Eileen Fedele | Oct 14, 2021
Rachel White | Oct 14, 2021

Yes, there were ramps to the pool and I saw a beach wheelchair there. I am not sure if you can rent it for the week, but perhaps that could be arranged.

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Is this an all inclusive resort

Personal Email | Oct 14, 2021
Dan Sternick | Oct 14, 2021

No

what is the difference between an ocean view room and an ocean front room?

Terri Ann Olivadoti | Oct 14, 2021
Marc H | Oct 14, 2021

Ocean front are rooms that actually directly face the ocean. They are located at the very ends of the 2 buildings. Ocean view is a room that has a view of the ocean but not directly in front of the ocean. These might be partially obstructed views.

Are the beaches crowded?

Nicole W | Oct 14, 2020
HOWARD GOLDBERG | Oct 14, 2020

This is a private beach open only to the people staying at the resort. We stayed the week before Memorial Day weekend ... and as it got closer to the weekend more people started arriving. If you pick your beach times wisely it isn't crowded. Otherwise, there are plenty of beachgoers but it's not overcrowded.

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Does the Westin Spa take spafinder cards

Margie Colson | Oct 15, 2019
Cheryl Meneely | Oct 15, 2019

Check the website. GOD BLESS

Question 1: does this place have a hot tub? Question 2: do the rooms have a microwave and fridge in them?

GL PT | Oct 15, 2019
Tricia | Oct 15, 2019

There is a hot tub and when I stayed there my room had a microwave and a fridge. I really enjoyed staying in the hotel!

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Does anyone know if the couch in the King bed rooms has a pull out bed?

Jennifer Sommer | Oct 15, 2019
Todd Scott | Oct 15, 2019

It did in the room I stayed in. I'd confirm with reservations.

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Playground on site?

Scott Baumgartner | Oct 15, 2019
Shankar V | Oct 15, 2019

There are golf courses near by

Can you use the resort amenities (i.e. pools, beach access) if you are attending a seminar there but not staying at the hotel?

Sydney | Oct 15, 2018
Lisa Cunningham | Oct 15, 2018

No one checks. Why not

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How deep are the pools at Westin Hilton head

Layla | Oct 15, 2018
A REGULAR GUY NAMED WOODDRO | Oct 15, 2018

5 FT....1 OF THE BEST RESORT I'VE BEEN TO

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Is there a casino

tammie walton | Oct 15, 2018
John Futrell | Oct 15, 2018

No

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Do you have tennis courts?

Brenda Hunter | Oct 15, 2018
Joshua Cassidy | Oct 15, 2018

No, they do not.

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Are there shuttles to the Savannah airport

Mary Beaver | Oct 15, 2018
Kate Grace | Oct 15, 2018

I believe they do.

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What Breakfast options are available on site

janis walraven | Oct 15, 2018
Jessie Z | Oct 15, 2018

They also have a breakfast buffet with a lot of options

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which hotels are handicapped accessible with handicapped bathrooms

Ira Spiegelglass | Oct 15, 2018
Chris Evans | Oct 15, 2018

The Westin is for sure... All beaches there have wheelchair access ramps as well...

Does the traditional island view room have two beds?

Lisa Self | Oct 15, 2018
YagurlChele | Oct 15, 2018

Yes it does

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Describe the Carolina suite at the Westin hotel

Norma Bryant | Oct 15, 2018
Martin Da Fieno | Oct 15, 2018

Comfortable.

Things to do around or near by?

Charles Emanuel | Oct 15, 2018
Yvonne King | Oct 15, 2018

There is awesome shopping, great places to eat and if you love jazz, there's the Jazz Corner, which I highly recommend for dinner and entertainment. Enjoy!

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We are coming to S C for my grandson's graduation at the USMC on Parris Island What distance is this hotel form where the graduation exercises will take place - mileage & drive time?

Paul Wenger | Oct 15, 2018
Louis Napolitano | Oct 15, 2018

Correct, it took me 50 minutes. Be prepared at the MP gate with Id, insurance papers for vehicle.

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Do rooms have refrigerator?

jim hallowell | Oct 15, 2017
Pat M | Oct 15, 2017

Yes a mini fridge.

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Are you pet friendly

Marty Kanter | Oct 15, 2017
Pat M | Oct 15, 2017

Yes here is the official policy. PET POLICY With required advance notice, the resort is delighted to accept dogs under 20 pounds. Cats are not permitted. A 150 USD non-refundable fee will be charged. Under no circumstance may a dog be left unattended in a guest’s room.  Also, please note that dogs are not allowed by the pools or in any of the restaurants. Dogs are restricted from the beach area from 9am to 5pm.

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