Aspen Dental

Category: Dentist in Roanoke, Virginia

Address: 4753 Valley View Blvd NW, Roanoke, VA 24012, USA

Phone: +15406827165

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 9AM–7PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–12PM

Saturday: Closed

Reviews

Cathy Robertson

Jul 29, 2022

They refused to do any work on my mouth until I have my wisdom teeth removed. Common Wealth Dental just told me they don't need to be removed for cosmetic work on my teeth. Common Wealth Dental pulled the tooth that Aspen told me would have to be removed by a surgeon. I had an infection in a back tooth, they issued 1 script of antibiotic and refused to see me afterwards. Good way to drain Medicaid.

Michael McC

Jun 15, 2022

I came to this office on recommendation from family member. First experience was great, friendly efficient and what needed to be done explained. After getting authfrom insurance, u have called multiple times to try and get appts due to needing quite a bit of work done. Most recently I called last Monday, I day shy of a week, still no call back. I called today, no call back, so came by office at 5:45 pm, they are open until 6. Doors locked, no one there. I need several thousands of dollars worth of work, cleaning, cavities filled, crowns and more, but appears maybe the amount of my work isn't enough to interest them. I know many people don't want to work today but if they are short handed they should change the message on their phone give different time tables or at least call and say local really booked or shorthanded or something versus leaving people just wondering and Confused. To me that's not a good way to run a business they want me to go somewhere else they can leave me that message but not hearing anything from people who gave me an estimate it's not a good feeling. As of right now I am not sure I can recommend them unless something changes but I'm hoping I will hear from them soon so I can get the work done well I am off on medical leave which until at least the end of the month.

Bill Howell

Jun 4, 2022

Complete disaster! Waited 2 hours, which was better than the elderly person who was there 2 hours and still had to wait. One person drove an hour and a half and waited for an excessive time. One person cleans the rooms, same person works the front desk, same person answers the phone. Poor girl. When you call no one answers. We received some questionable results which we will look for a second opinion. More to follow. Go to yelp I think these 4 stars are fake

Ted Oleski

May 13, 2022

Had my first experience with Aspen Dental today and I can tell you I had a great experience from the time I entered the office every one was very helpful and great to deal with. I would recommend this office to everyone I would like to Especially thank Hannah the office manager she did a Exceptional job. Also Dr. Alhasan he explained everything to me and what to expect from Micaela in x-rays, Julie (dental assistant) also did a fantastic job. I give this office a 5 star rating. Thanks again to the entire team

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Questions & Answers

Does Aspen Dental accept Humana dental insurance

Gray Patricia | May 20, 2021
Aspen Dental (Owner) | May 21, 2021

This Aspen Dental practice does accept Humana PPO. You can get more information at https://www.aspendental.com/dentist/va/roanoke/4753-valley-view-blvd-nw/insurance-and-financing - Emily, ADMI

Do they take Medicaid

Shirley Wells | May 20, 2021
Aspen Dental (Owner) | May 21, 2021

Hi Shirley, Aspen Dental practices do not work with traditional state-funded programs, like Medicare or Medicaid, but they may accept Medicare Advantage. - Emily, ADMI

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Do you have to pay same day or can you make payments?

Alexis Wright | May 20, 2021
Aspen Dental (Owner) | May 21, 2021

Hi Alexis, Flexible financing options are available! The team would be happy to help you learn more about solutions that meet your budget and needs. Practices do also accept cash, credit cards, checks, and third-party financing. - Emily, ADMI

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Are they nice?

Lady Darkness | May 20, 2021
Valerie Jarrell | May 21, 2021

A few of the people there are. The assistant who did my xrays made me feel judged, and was short with me. The dentist I saw was nicer then the assistant. They are short staffed, so be prepared to wait.

Do you take Aetna medicare advantage dental?

Judy Mackler | May 20, 2020
Aspen Dental (Owner) | May 21, 2020

Hi Judy, Aspen Dental practices do not work with state-funded programs, like Medicare or Medicaid, but do have many solutions to help patients get the care they need including special offers and financing. To learn more, please visit https://www.aspendental.com/insurance-financing. - Emily, ADMI

Do you take Medicaid? How long does it take get dentures?

Brenda Sloan Lee | May 20, 2020
Aspen Dental (Owner) | May 21, 2020

Hi Brenda, Aspen Dental practices do not work with state-funded programs, like Medicare or Medicaid, but do have many solutions to help patients get the care they need including special offers and financing. The practice has an in-house denture lab that makes it easy for patients to get their dentures pretty quickly (usually just 2-4 visits). If you'd like to learn more, please visit https://www.aspendental.com/dentures. - Emily, ADMI

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Do you have to pay your full blance up front or is there a payment plan??

Jennifer Leighton | May 20, 2020
Aspen Dental (Owner) | May 21, 2020

Hi Jen, Financing options are available for those who qualify. The team at the practice would be happy to help you learn more based on your individual care plan, but there is also some information online at https://www.aspendental.com/insurance-financing. - Emily, ADMI

Do u do surgery have wisdom teeth Thst need to come out

Joyce East | May 20, 2020
Aspen Dental (Owner) | May 21, 2020

Hi Joyce, The team is able to offer extractions and oral surgery. They can also make referrals. The best thing to do to come in and meet with the team so they can make a recommendation based on your individual needs. https://www.aspendental.com/dentist/va/roanoke/4753-valley-view-blvd-nw/dentist-and-services - Emily, ADMI

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